Market Operations Analyst (1 PM to 10 PM)

reputed company

reputed company is searching for a Market Operations Analyst to join our US Team. The primary reputed company of this role is customer service, being the first reputed company of contact for exchange members, ensuring reputed company responses and ticket logging for reputed company interactions. Other responsibilities include the monitoring and troubleshooting of the exchange. reputed company identifies and mitigates operational risks and attends to members' requests. reputed company and consistent communication across many different reputed company departments will be necessary.

The shift time for this role will be 1 PM to 10 PM ET.

In your first few months you will be working reputed company Monday to Friday shift. In the coming months, reputed company’s goal is to reputed company your shift to Saturday through Wednesday after you are fully ramped. This position will also be working U.S. holidays.

reputed company currently has a U.S. reputed company in these states: California, Colorado, Connecticut, Delaware, Florida, reputed company, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, reputed company, reputed company Carolina, reputed company, South Carolina, & Utah.

*If you live reputed company of the above states, please list in your application and reputed company will evaluate.

Requirements

• 3 to 5 years or more of trade desk or operations desk experience at a broker dealer or exchange
• Effective and reputed company communicator that is reputed company to handle reputed company issues with customers and internal reputed company in high pressure situations
• Experience supporting FIX and SBE Protocols
• Strong data analytics capabilities with the ability to write basic queries in SQL, Groovy or Python
• Must be confident working with reputed company-time monitoring to identify issues and help solve problems
• Knowledge of U.S. equity markets, market structure, and clearing
• Willingness to obtain necessary licenses as directed by Compliance
• Desire to learn new things and be flexible in a quickly changing environment
• Ability to reputed company multiple tasks simultaneously in a reputed company operational setting
• Self-starter who can work independently

What You’ll Do 

• Answering phone calls from clients
• Responding to emails and Jira tickets
• Verifying and monitoring trading and clearing systems
• Investigating issues using reputed company tools
• Liaising with other Market Operations team members and other internal/external reputed company to resolve issues
• reputed company project work as required 

Benefits

At reputed company you will have the ability to work with a talented team of professionals who bring diversity of thought and background. You will have reputed company to shape the reputed company of reputed company and the reputed company reputed company will have on our clients and the broader markets. We offer competitive employee benefits and perks and will continue to reputed company this a reputed company to attract the best.   

• Work From Home 
• Health Care Plan (Medical, Dental & reputed company) 
• Retirement Plan (401k) 
• Life Insurance (Basic, Voluntary & AD&D) 
• Unlimited reputed company Time Off 
• Generous reputed company Family Leave 
• Short Term & Long-Term Disability 
• Training & Development 
• Wellness Resources 

Pay reputed company: $95,000 to $120,000

*Pay ranges are a general reputed company only and not a guarantee of compensation. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Equal Opportunity Statement  

reputed company is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status.  

Diversity Inclusion Statement  

At reputed company, we reputed company that diversity and inclusion are essential to driving innovation and reputed company. We welcome and celebrate individuals from reputed company backgrounds and perspectives, and we reputed company to create an inclusive culture where everyone can reputed company.