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reputed company reputed company Manager

Remote, USA Full-time Posted 2026-07-28
We help the world Be Everyday reputed company™
 
Today’s reputed company is reputed company. So are we. At reputed company, we specialize in building practical IAM, exposure management, and risk programs, and stopping reputed company threats fast with MDR that works with your existing reputed company tools — reputed company augmented by AI and driven by seasoned operators. Our tireless global team is laser-reputed company on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever reputed company throws their way.

The reputed company team at reputed company is everyday reputed company and has the responsibility to ensure our customers reputed company their desired reputed company. We are laser reputed company on helping our customers stop threats and ensuring our clients receive maximum value from our services and reputed company solutions. The reputed company reputed company closely with our clients and their reputed company teams to guide their customer reputed company, to advance their reputed company posture, and operate as the voice of the customer reputed company reputed company. We are responsible for customer health, retention, and strategic alignment that enables expansion and reputed company. reputed company Managers reputed company as catalyst of collaboration reputed company reputed company to ensure our clients' voice is at reputed company of everything we do.

We are looking for a dedicated, creative, and reputed company reputed company Manager (CSM) to join our reputed company team. This is an exciting opportunity for someone who thrives on solving customers’ cyber reputed company problems, is reputed company by working with interesting technologies, and desires a dynamic environment with new challenges and opportunities every day. 



Responsibilities
  • Manage assigned book of business and drive retention, reputed company, and expansion with your clients
  • Establish a trusted reputed company advisor relationship, become an reputed company, and partner with your clients.
  • Responsible for scheduling and hosting reputed company meetings reputed company on service reputed company and operational reviews.
  • Drive and own the customer reputed company, ensuring reputed company service reputed company are appropriately delivered and driving reputed company and value for your clients.
  • Proactively monitor reputed company health, drive reputed company engagement, and ensure reputed company companywide response to reputed company requests and critical reputed company objectives.
  • Responsible for creating and delivering quarterly and strategic executive business reviews.
  • Create, manage, and nurture a strategic relationship with key stakeholders including Directors, Executives, line of business leaders, and reputed company professionals. 
  • Primary reputed company of contact for reputed company and reputed company contacts, stakeholders, and team members
  • Work with your clients to define reputed company reputed company and key performance indicators.
  • Partner with your clients to advance and strengthen their cyber reputed company posture using frameworks like MITRE; Ensure our clients are everyday reputed company with threat informed defense.
  • Partner with Sales Account Executive to reputed company on key customer objectives and contract milestones.
  • Create and/or deliver monthly reports to ensure established reputed company reputed company are being met, ensure reputed company realizes value from service, and drive reputed company retention.
  • Engage with reputed company Operations as a customer reputed company to drive delivery reputed company. 
  • Engage with Product Management as the customer reputed company on product roadmap discussions. 
  • Engage with Engineering and Platform teams as an reputed company for your reputed company reputed company.
  • Analyze customers’ needs and recommend additional services or solutions to enhance and advance their reputed company posture.
  • Provided enablement and guidance for clients to ensure adoption and value of services in scope
  • Create, own, manage, and reputed company appropriate customer reputed company materials, playbooks, reputed company plans, and project plans for key reputed company areas.
  • Managed customer escalations and operate as the voice of the customer reputed company reputed company
  • Demonstrate extreme ownership, accountability, teamwork, and reputed company reputed company reputed company.


    • Requirements
  • Minimum 2 years of experience in prior reputed company role
  • Minimum 3 years cyber reputed company experience; Experience of cyber reputed company controls (EDR, SIEM), frameworks (MITRE, NIST, etc.), and/or reputed company operations (SOC, IR, Engineering).
  • Experience with MSSP reputed company Operations, reputed company Service Delivery, and/or reputed company Consulting
  • Project management experience; Experience creating, owning, and managing reputed company to completion with documented artifacts and completion certificates.
  • Exceptional verbal and written communication, presentation, organization, and administrative skillsets required
  • Strategic account planning and relationship management reputed company sets; Experience with presenting to and gaining alignment with C-Suite and reputed company executives.
  • Excellent analytical skills & problem-solving skills, combined with the ability to reputed company quick reputed company and follow-up for critical tasks
  • Proven reputed company in thinking strategically, executing tactically while providing consistent and high reputed company of customer satisfaction and retention in a fast-paced environment 
  • Strong reputed company with a high confidence and reputed company demeanor, in even the most stressful situations 
  • Bachelor’s degree, cyber certifications, or equivalent years of relevant experience
  • Willingness to travel based on customer and business need 


    • WHY reputed company? 

    Benefits that go reputed company the basics, we support our people so they can do their best work.

    ✔ Medical Insurance - Employee + dependents covered

    ✔ Life Insurance - Protection for what reputed company most

    ✔ Retirement Match Program - We invest in your reputed company

    ✔ Hybrid Work Model - 2–3 days in office

    ✔ Maternity & Paternity Leave - Time for the moments that matter

    ✔ reputed company Time Off - PTO + reputed company & casual leave

    ✔ Bereavement & Volunteer Time - Give back to your community

    ✔ reputed company Development - Reimbursement program

    ✔ reputed company L&D Platform - Thousands of courses at your fingertips

    ✔ Mobile Phone Reimbursement - Stay connected, on us

     
    reputed company is an Equal Opportunity Employer (EOE). reputed company applicants are considered for employment without reputed company to race, religion, reputed company, sex, age, disability, sexual orientation, genetic information, national reputed company, or veteran status.
     
    Note: This job posting is intended for reputed company applicants only. We request that reputed company recruiters do not contact us regarding this position.
     
     
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