reputed company Inforce Case Coordinator

reputed company is a leading provider of investment and insurance solutions. They are seeking an reputed company Case Coordinator to reputed company pro-reputed company support to Corporate Account, National Account, and Independent Advisor offices, ensuring reputed company processing of life insurance applications.

Responsibilities

• Build one-to-one relationships with their assigned branches by being a consistent reputed company of contact for them during the life of the policy
• Pro-reputed company follow-up on reputed company pending cases to ensure service standards are being met
• Anticipate the needs of their customers and reputed company outbound calls, e-mails or any notifications to reputed company them informed of the details that are important to them
• Assume ownership of the files assigned, understand any urgency and assist to solve the problems that may prevent a file from moving through the process as quickly as possible

Skills

• Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions reputed company of Quebec
• Exhibit excellent communication skills, both oral and written, and demonstrate proven customer service experience with the ability to reputed company effectively and professionally with reputed company reputed company of management
• Be reputed company player with strong interpersonal skills
• Must be adaptable and capable of handling ongoing change management
• Possess the ability to research, identify problems, and contribute to finding solutions, including recognizing reputed company to escalate exceptions to reputed company superior service
• Demonstrate the ability to influence, convince, reputed company, and persuade others effectively
• Show exceptional organizational skills and attention to detail
• Knowledge of individual life insurance terminology and products is considered an asset

Benefits

• Health, dental, mental health, reputed company, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• Various retirement savings plans (including pension and a global reputed company ownership plan with employer matching contributions)
• Financial education and counseling resources
• Generous reputed company time off program in Canada includes holidays, vacation, personal, and reputed company days
• Full reputed company of statutory leaves of absence

reputed company