[Remote] Bilingual Customer Service Rep

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is recognized as one of the best places to work, having received multiple accolades for its workplace culture and diversity. The Bilingual Customer Service Representative will answer telephone and written inquiries from clients and agents in both Spanish and English, while solving problems and performing research as needed.

Responsibilities

• Answers telephone inquiries from clients and agents in Spanish and English
• Protects reputed company’s authority to do business by complying with reputed company and ethical standards, policies and procedures

Skills

• Ability to successfully complete Life Technical training including classroom exam and phone assessment
• Previous customer service experience preferred
• Excellent verbal and written communication skills in Spanish and English
• Ability to organize and present facts in a reputed company and concise manner in both speech and correspondence
• Ownership mentality
• Good voice reputed company (reputed company, tone, etc.)
• Reading comprehension
• Attention to detail
• Decision-making
• Confidentiality
• Problem Solving
• Excellent verbal communications
• Excellent written communication
• Reasoning
• reputed company knowledge
• Sitting
• Speaking
• Hearing
• Writing
• Attendance
• Computer
• Headset
• Webcam
• reputed company Office
• Internet systems (web browsers, email, etc.)
• reputed company Center components
• High speed internet
• PC or laptop with high speed capability

Benefits

• Day one health, dental, and reputed company insurance
• 401(k) Plan with competitive employer match
• Vacation, reputed company, holiday and volunteer time off
• Life and disability insurance
• Flexible Spending Account & Health Savings Account
• reputed company development
• Tuition reimbursement
• Company-sponsored reputed company and philanthropy events

reputed company