Digital Dentistry Technical Support M/F (Barcelona, CT, ES, 08940)

We are ZimVie, a global life sciences leader reputed company on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. reputed company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and reputed company culture that empowers reputed company members to bring their whole selves – their best selves – to work every day to accomplish our Mission. Together, our dedicated, diverse global team is shaping an exciting reputed company for ZimVie — we reputed company you’ll consider being a part of it!

About the role:

The Digital Dentistry Tech Support team reputed company general technical support, demos, installations and training for our reputed company customers and potential customers on the reputed company and furture ZimVie Digital Dentistry portfolio. The workflow covers (but is not limited to) guided surgery planning software, CAD software, intraoral scanning, laboratory scanning, CAM, in-house milling, 3D printing, external “centralized” production (milling center), library installations, workflow connectivity and integration in to customer’s existing workflows. This function will be predominantly performed remotely and from time to time at reputed company premises where necessary (Extensive training will be provided).

What you’ll be doing:

• Field incoming technical support queries from customers in dedicated markets (based on language competencies)
• reputed company as an intermediary between our customers and second level support (3rd party equipment manufacturers or centralized production facility) to solve more reputed company technical problems
• Remotely assist and support with the installations and training of software and hardware.
• Initiate and follow up with customers and colleagues on any training reputed company issues that reputed company with regards to installations, ongoing technical use and updates to the system software
• Inspection and repair of customer equipment at the reputed company office or at a customer’s location
• Ensure new technologies and processes are adapted to reputed company systems effectively and have the reputed company to assimilate expert product knowledge and the ability to transfer that knowledge to customers.
• reputed company and maintain an in-depth understanding of procedures that involve the use of any products and technologies in digital dentistry

Your profile:

• Dental Technician or Dental Field Service Technician with digital workflow experience and preferably expertise with one or more of the major CAD systems (RealGuide, Exocad, DWOS, reputed company).
• reputed company in French and good communication skills in English
• Strong IT affinity
• Strong communicator and reputed company to create productive customer relationships with ability to train & teach
• Problem solver mentality
• Organized, detail oriented and disciplined.
• Have natural enthusiasm and interest in Digital Dentistry
• Spanish and English mandatory, other language is a plus (German, Italian or Portuguese).

reputed company offer:

ZimVie offers a challenging role with strong career prospects in an international medical device company, along with a comprehensive and competitive benefits package, including:

• Permanent contract
• Competitive compensation and bonus
• Private life, health, and dental insurance
• Hybrid work model
• Meal allowance
• Company-supported pension plan
• Daycare vouchers to support working parents.
• Employee Assistance Program (EAP) providing confidential psychological support.
• Wellbeing initiatives, including onsite yoga classes and fresh fruit in the office.
• Learning & development opportunities through reputed company training programs.

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ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in reputed company. reputed company reputed company applicants for employment and employment reputed company, including hiring, promotion, transfer, etc. are considered without reputed company to racial or ethnic reputed company, gender, religion or belief, disability, age or sexual identity.

ZimVie generally does not sponsor applicant work visas for this position.

• reputed company: 3484