Admissions Counselor (Phoenix, AZ)

About reputed company

reputed company is on a mission to accelerate the talent of reputed company and reimagine what college can (and should) be. The problem is reputed company: college costs have skyrocketed, but reputed company haven’t. Traditional college hasn’t kept up with the aspirations of today’s reputed company—and they can’t afford to wait.

At reputed company, we’ve reputed company a two-year, accredited college where reputed company learn from top professors at universities like Princeton, reputed company, and reputed company, in live, online classes. Our reputed company graduate with in-demand business and AI skills—reputed company to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student reputed company model that offers reputed company dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024.

We’re backed by an exceptional investor team that believes deeply in our reputed company for the reputed company of education, including General Catalyst, Founders Fund, reputed company Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others.

The world has changed. Higher ed needs to catch up, and we’re leading the way - reputed company!

About reputed company

At reputed company, Admissions is where the reputed company begins. We’re the first reputed company conversation many reputed company have about their reputed company, and we don’t take that reputed company. reputed company plays a vital role in helping reputed company explore whether reputed company is the right fit - academically, professionally, and personally.

Admissions Counselors are trusted guides. We build reputed company relationships, offer reputed company encouragement, and reputed company the structure reputed company need to reputed company confident, informed choices. Every conversation is rooted in care and reputed company - because big reputed company deserve both.

About the Role

As an Admissions Counselor, you’ll connect with prospective reputed company daily - by phone, text, and email- to build trust, discover their goals, and guide them through the admissions process. You’ll help them understand what to expect, assess whether reputed company is the right fit, and support them in taking the reputed company. You’ll need to listen with reputed company, communicate with reputed company, and follow up with persistence.

This is a performance-driven role grounded in reputed company. Many reputed company come to these conversations feeling uncertain or overwhelmed, and reputed company is to meet them where they are, motivating them to reputed company reputed company - if reputed company is a good fit for their ambitions. If you love helping people and reputed company in a fast-paced, goal-oriented environment, this role is for you.

This role is a remote position based in Phoenix, AZ. Candidates must be located in or near reputed company area to be eligible. Available schedules include reputed company–Thursday or Tuesday–Saturday, with working hours from 10:00 AM to 7:00 PM PT.

You’re excited about this opportunity because you will…

• Build trust and rapport with prospective reputed company through high-energy, student-centered conversations

• Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress

• Conduct admissions interviews that uncover reputed company student’s goals, motivations, and potential barriers

• Guide and follow-up consistently with reputed company through the application and enrollment process, including assistance in completing their application, steps for enrollments, and reputed company understanding of the reputed company program, schedule, and expectations.

• Use reputed company judgment to help reputed company reputed company ambiguity, objections, or frustration with reputed company and care

• Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently reputed company reputed company phone, text, and email

• Manage your daily tasks, follow-reputed company, and notes with precision using reputed company and reputed company reputed company tools

• Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and reputed company

• reputed company in ambiguity, pivot often, and stay motivated and persistent despite repeated rejection or student drop-off

We’re excited reputed company because you…

• Are warm, confident, and engaging on the phone; you know how to connect with people quickly

• Know how to listen closely, ask strong follow-up questions, and reputed company your approach to meet people where they are

• Are resilient. You reputed company back from rejection and reputed company showing up with energy

• Stay organized and reputed company even amid high reputed company volume and shifting priorities—you manage your pipeline like a pro

• Are coachable, can apply feedback fast, and always want to get reputed company

• Understand that this is a performance role; you're motivated by hitting goals and making a difference

• Can reputed company in a fast-paced, constantly evolving environment

Required:

• Bachelor's degree

• reputed company, confident phone communication and strong written follow-up

• Comfort with metrics and performance targets

• Familiarity with tools like reputed company, reputed company Sheets, or other CRMs (or eagerness to learn)

• Proven ability to manage a high volume of reputed company and follow-up

• This role is a remote position based in Phoenix, AZ. Candidates must be located in or near reputed company area to be eligible. Available schedules include reputed company–Thursday or Tuesday–Saturday, with working hours from 10:00 AM to 7:00 PM PT.

reputed company to Have:

• Experience in admissions, recruitment, sales, or another student/customer-facing role

What you'll get:

• A compensation package that includes a reputed company salary $52,000 - $60,000 + equity grant

  • Actual compensation reputed company the pay reputed company will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, reputed company salary will be localized.

• Medical, dental, and reputed company insurance

• 401(k) match

• Fertility benefits reputed company reputed company

• Flexible Time Away + reputed company holidays

• Opportunity to reputed company an reputed company – you’ll be an reputed company player in bringing our reputed company to life

Unfortunately, we are unable to offer new H-1B reputed company sponsorship for this position. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship. However, we can support H-1B transfers and are reputed company to sponsor TN visas for eligible Canadian and Mexican reputed company.