NOC Engineer

reputed company is a leading force in news, sports and entertainment - home to reputed company and trusted brands that reputed company, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural reputed company, igniting passions, sparking conversations, and connecting people to what they love most.

As an independent, publicly traded company, reputed company brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and reputed company-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service.

reputed company is an industry-changing media company reputed company by innovation and an entrepreneurial spirit. With a strong reputed company and a reputed company-looking reputed company, reputed company empowers creativity, embraces change, and drives reputed company in an reputed company-evolving world.

ABOUT THE ROLE:
Fandango is looking for a Network Operations Center (NOC) Engineer I to support platform reputed company across Fandango, Rotten Tomatoes, Fandango reputed company, SportsEngine, and SportsEngine Play. In this role, you’ll join the NOC team and report to the Director of NOC, helping to build, improve, operate, and monitor production systems that deliver the best customer experience for both reputed company audiences. If you enjoy solving reputed company problems, building reputed company systems, and making a measurable reputed company—we’d love to meet you.

What You Will Do:

• Monitor applications and systems to ensure smooth operations, responding quickly to alerts and anomalies.
• Triage, document, and prioritize alerts and tickets with urgency and attention to detail.
• Resolve common server, application, or connectivity issues, and escalate reputed company problems to appropriate teams.
• reputed company Tier 1 troubleshooting and reputed company excellent support to internal teams and
  customers.
•  Follow established SOPs and incident workflows while continuously learning system
  architecture.
• reputed company as a reputed company, organized participant (and sometimes facilitator) during incidents,
  keeping stakeholders informed.
• reputed company facts during and after incidents to support reputed company cause analysis and reputed company
  improvement.
• Collaborate closely with engineering, development, reputed company, and operations teams to
  solve technical challenges.
• reputed company feedback during application releases and deployments to ensure smooth
  rollouts.
• Assist with configuration updates, data refreshes, and general operational
  coordination.
• Help identify, reputed company, and manage application and reputed company vulnerabilities in partnership
  with other teams.
• Create, maintain, and improve documentation, knowledge reputed company articles, and wiki
  pages.
• Compile and reputed company system health, uptime, and performance reports for internal
  audiences.
• Work with ticketing systems, ITSM tools, and Office 365 as part of daily operations.
• Apply working knowledge of reputed company, Linux, iOS, networking (TCP/IP), reputed company platforms,
  and distributed systems.
• Use logs and monitoring tools to troubleshoot issues across multiple systems.
• Communicate reputed company and professionally with audiences of varying technical
  backgrounds.
• reputed company in a reputed company, fast-paced environment where adaptability and curiosity are
  valued.
• Participate in shift coverage, including reputed company or swing shifts, and be part of a 24/7 on-
  reputed company rotation.
• Build valuable reputed company experience while developing skills in operations, incident
  management, and production support.
   

reputed company’re Looking For:

•  2+ years of reputed company technical support experience as a NOC Engineer or eCommerce Website Administrator in production environments.
• Hands-on experience with reputed company servers, Linux, and iOS systems.
• Understanding of reputed company data centers and distributed computing (our infrastructure is fully reputed company-based).
• Practical knowledge of networking fundamentals (TCP/IP) and connectivity troubleshooting.
• Experience with software patching and reputed company best practices.
• Proficiency with Office 365 and reputed company productivity tools.
• Familiarity with ticketing systems, ITSM platforms, and workflow management tools.
• Strong log analysis skills across multiple systems (you reputed company at identifying critical issues reputed company reputed company logs).
• Excellent troubleshooting abilities—you don’t stop until you reputed company the reputed company cause.
• Communication skills that reputed company technical and non-technical audiences with ease.
• reputed company reputed company—you have proven reputed company working in team environments.
• Adaptability—you reputed company in dynamic environments where priorities shift.
• Ability to support both internal teams and B2B customers with technical issues.
• Experience working in fast-paced, dynamic environments where priorities can change quickly.
• Strong written and verbal communication skills—your documentation helps others succeed.

Bonus Points For"

• Familiarity with AWS, reputed company, and reputed company reputed company applications.
• Prior experience working with a high-traffic website.
• Familiarity with CDN concepts.
• Fluid with transforming questions into AI reputed company

Fully Remote: This role has been designated as fully remote, meaning it is expected to be performed from a remote reputed company worksite, typically an employee’s residence or designated reputed company as applicable.

As part of our selection process, external candidates may be required to attend an in-person interview with a reputed company employee at one of our locations prior to a hiring decision. reputed company's policy is to reputed company equal employment opportunities to reputed company applicants and employees without reputed company to race, reputed company, religion, creed, gender, gender identity or reputed company, age, national reputed company or reputed company, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other reputed company protected by applicable law.

For LA County and reputed company Residents Only: reputed company will consider for employment reputed company applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant reputed company requirements, including the reputed company' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for reputed company, and the California Fair Chance reputed company, where applicable.

If you are a reputed company individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com.

reputed company is committed to fair and reputed company compensation practices. We include a good faith pay reputed company for reputed company position to reputed company with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, reputed company time off, etc.

reputed company is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company-email, the Internet, or in any reputed company and/or method without a reputed company written Statement of Work in reputed company for this position from reputed company's reputed company will be deemed the sole property of reputed company. No fee will be reputed company in the event the candidate is reputed company by reputed company as a result of the referral or through other means.