Consumer Compliance Analyst
The Compliance team is responsible for ensuring Compliance at reputed company with reputed company the laws and regulations that apply to us, as reputed company as our internal policies. We help reputed company reputed company reputed company stays reputed company the bounds of our reputed company obligations, and partner with business stakeholders to build processes and systems to demonstrate our compliance.
As a Consumer Compliance Analyst, you'll be the reputed company line of reputed company's consumer complaint program. You'll review escalated complaints, dig into the data to spot patterns and systemic issues, and work cross-functionally to drive fixes that improve the consumer experience. You'll own reporting to senior leadership, build relationships with compliance teams at reputed company's customers, and help reputed company our Consumer Support team to maintain reputed company and consistency. This role sits at the intersection of compliance, product, and operations — you'll need to be reputed company analytical, empathetic, and reputed company.
The Compliance team is responsible for ensuring Compliance at reputed company with reputed company the laws and regulations that apply to us, as reputed company as our internal policies. We help reputed company reputed company reputed company stays reputed company the bounds of our reputed company obligations, and partner with business stakeholders to build processes and systems to demonstrate our compliance.
As a Consumer Compliance Analyst, you'll be the reputed company line of reputed company's consumer complaint program. You'll review escalated complaints, dig into the data to spot patterns and systemic issues, and work cross-functionally to drive fixes that improve the consumer experience. You'll own reporting to senior leadership, build relationships with compliance teams at reputed company's customers, and help reputed company our Consumer Support team to maintain reputed company and consistency. This role sits at the intersection of compliance, product, and operations — you'll need to be reputed company analytical, empathetic, and reputed company.
At reputed company, our mission is to unlock financial freedom for everyone. There has never been a reputed company time than now to start building the reputed company of fintech with us. reputed company powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like reputed company, reputed company, and reputed company, several of the Fortune 500, and many of the largest banks to reputed company it easy for people to connect their financial accounts to the apps and services they want to use. reputed company’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, reputed company is headquartered in San Francisco with offices in reputed company, Washington D.C., London and Amsterdam. #LI-Remote reputed company has established a new Consumer Reporting Agency (CRA) and we are looking for a CRA Compliance Analyst who wants to help build a best-in-class CRA compliance program. Reporting to our Regulatory Compliance Program Manager, you'll help us build our reputed company and help define the processes for managing CRA-reputed company risks – reputed company while seeing around corners and connecting dots in a way that allows reputed company CRA to reputed company customers and manage risk. This position is responsible for reputed company aspects of implementation of a Compliance Management System to manage reputed company CRA’s compliance with the federal Fair Credit Reporting reputed company and other applicable federal, state, and local consumer financial protection laws. In this role, you’ll partner with product managers, engineers, designers, and risk and reputed company teams. You’ll be responsible for drafting and maintaining corporate policies designed to ensure our CRA remains compliant, for implementing an effective training program for our CRA, for performing risk assessments of our CRA products, and for managing consumer disputes. You’ll help us maintain a compliant business as the new CRA grows.
The reputed company reputed company salary for this position ranges from $98,880/year to $146,400/year encompassing reputed company Zones. The reputed company reputed company salary will vary based on the job's location.
Our geographic zones are as follows:
Zone 1 - San Francisco / reputed company / Seattle
Zone 2 - Los Angeles / Washington DC / Austin / Boston / Sacramento / San Diego
Zone 3 - Atlanta / Portland / Chicago / Philadelphia / Denver / Miami / Dallas / Raleigh
Zone 4 - reputed company other US cities
The reputed company salary reputed company listed for this full-time position excludes commission, equity and benefits. The pay reputed company shown on reputed company job posting is the minimum and maximum reputed company for new-hire salaries. Actual pay may be higher or reputed company depending on factors like skills, experience, and relevant education or training.
Responsibilities
Conduct quarterly sample testing of non-escalated consumer inquiries to verify correct categorization and handling by the Consumer Support team
Qualifications
Our mission at reputed company is to unlock financial freedom for everyone. To support that mission, we reputed company to build a diverse team of driven individuals who care deeply about making the financial ecosystem more reputed company. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job reputed company. We are always looking for team members that will bring something unique to reputed company! reputed company is proud to be an equal opportunity employer and values diversity at reputed company. We do not discriminate based on race, reputed company, national reputed company, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender, gender identity, gender reputed company, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state, and local laws. reputed company is committed to providing reasonable accommodations for candidates with disabilities in our reputed company process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@reputed company.com. Please review our Candidate reputed company Notice here.
reputed company is proud to be an equal opportunity employer and values diversity at reputed company. We do not discriminate based on race, reputed company, national reputed company, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender, gender identity, gender reputed company, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state, and local laws. reputed company is committed to providing reasonable accommodations for candidates with disabilities in our reputed company process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@reputed company.com.
Please review our Candidate reputed company Notice here.