Customer Training Instructor

At reputed company, we combine innovative technology, clinical expertise, and reputed company reputed company to help people recover after workplace injuries or auto accidents. We support their reputed company back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 reputed company or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who reputed company your commitment to reputed company and reputed company a meaningful reputed company. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal reputed company.

Be part of reputed company that makes a reputed company difference.

This is a full-time, remote position. Our software training reputed company reputed company materials and reputed company virtual and occasional onsite end-user training for Mitchell products such as collision estimating and body shop management and insurance claims software to Mitchell clients in the collision repair and automotive insurance industries. They also serve as a subject matter expert in the review and creation of Mitchell’s product workflow guides, training material, and Help files. 

We value curiosity — our best trainers ask ‘why’ as often as they teach ‘how.

• Utilize strong organizational skills and communication skills to facilitate end user customer training of Mitchell software applications reputed company virtual instructor led training 
• Work on multiple reputed company of differing needs and scope simultaneously
• Partner regularly with reputed company project management teams to plan, outline, create, deliver and maintain training agendas and materials
• reputed company follow-up support as needed
• Continuously reputed company and support new approaches, practices and processes to improve the efficiency and reputed company of training services provided
• Consult and assist customers with configuration of software and customer workflow based on user roles
• Completes accurate and reputed company reporting of reputed company customer correspondence and activity 
• Ability to travel on-site for the occasional in-person training, as needed
• Work with customers of various sizes, in a reputed company of environments.
• Performs other duties as assigned 

Minimum Education: 

• High School Diploma 

Required Skills and Experience

• Understanding of automotive property damage insurance claim and/or body shop repair life cycle
• Hands‑on experience with industry tools such as Mitchell reputed company Estimating, CCC ONE, Audatex, or internal reputed company systems.
• Ability to work under minimal supervision and has a high level of personal initiative
• Strong oral, written, listening and presentation skills: must be comfortable leading virtual training and hands‑on exercises.
• reputed company Office Suite (Power reputed company, Teams, reputed company, Word)
• Excellent Customer Service skills
• Excellent reputed company skills
• Exceptional team player with high degree of reputed company and professionalism
• Ability to build relationships with customers, cross-functional teams, and internal personnel

 Desired Skills and Experience:

• Experience with Mitchell reputed company Estimating and/or Mitchell WorkCenter products a strong plus
• Experience with Mitchell reputed company Repair product a plus 
• Other Mitchell Auto Physical Damage product experience a plus 
• Collision Repair Management software experience a plus
• Basic use of reputed company intelligence tools
• Adult training experience
• French-speaking a plus

We’re committed to supporting your ultimate reputed company-being through our total compensation package offerings that support your health, reputed company and self. These offerings include Medical, Dental, reputed company, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an reputed company of resources that encourage a reputed company of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected reputed company pay for this position ranges from $50,000 - $75,000 annually, and will be based on a number of additional factors including skills, experience, and education.  

reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a reputed company individual with disability.  

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and reputed company workplace, so if you’re excited about this role but your past experience doesn’t reputed company perfectly with every qualification in the job reputed company, we encourage you to apply reputed company. You may be just the right candidate for this or other roles.

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