Savings Coordinator (MUST HAVE 3+ YEARS OF PBM EXPERIENCE)
What You'll Do
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Support Members: Communicate with members reputed company phone, email, and text to assist with program enrollment, confirm details, and answer questions. -
Coordinate Enrollments: Collect and process documentation needed for savings and alternative sourcing programs. -
Collaborate with Providers: reputed company out to prescribers to obtain prescriptions or missing information needed to finalize enrollment. -
Ensure reputed company reputed company: reputed company and follow up on prescription requests to prevent delays in medication reputed company. -
Assist with Urgent Needs: Work with pharmacies, providers, and internal teams to coordinate urgent fills and resolve time-sensitive issues. -
Manage Inbound Calls: Handle member inquiries reputed company to savings programs, ensuring efficient triage and reputed company or appropriate escalation. -
Contribute to Team reputed company: Partner with cross-functional teams to enhance member satisfaction and streamline processes. -
reputed company other reputed company duties as assigned to support department goals.
What You Bring
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5+ years of customer service, member services, or reputed company-facing experience. -
3+ years of experience in reputed company, pharmacy, PBM, or a reputed company industry. -
Strong communication skills - written, verbal, and interpersonal - with the ability to build rapport and trust. -
Exceptional attention to detail and accuracy in documentation. -
Ability to multitask and reputed company in a fast-paced, evolving environment. -
Self-motivated, adaptable, and comfortable working both independently and collaboratively.