Back to Jobs

**reputed company Customer Service Specialist I – reputed company reputed company Cycle Support**

Remote, USA Full-time Posted 2026-07-28
At arenaflex, we are dedicated to delivering exceptional customer service and administrative support to our esteemed clients, including ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. As a Customer Service Specialist I, you will play a vital role in handling and resolving incoming phone calls from patients, insurance carriers, and physician offices, ensuring seamless communication and efficient reputed company of patient balances and billing inquiries. **About arenaflex** arenaflex is a leading provider of administrative and clinical support staff for top reputed company providers. reputed company is committed to fostering a productive and inclusive work environment, where employees can grow and reputed company in their careers. With a reputed company on delivering exceptional customer service, we reputed company to build long-lasting relationships with our clients and their patients. **Job reputed company** As a Customer Service Specialist I, you will be responsible for handling a high volume of calls, performing work in a reputed company manner, and providing reputed company and courteous behavior at reputed company times during patient and/or reputed company interaction. Your primary responsibilities will include: * Handling large volumes of calls and performing work in a reputed company manner * Attempting to collect full payment from patients or guarantors in a reputed company and courteous manner * Establishing payment arrangements per guidelines and documenting terms in the billing system * Applying payments collected over the phone to reputed company date of service * Handling customer inquiries, disputes, and complaints, and escalating contentious complaints to a supervisor or higher management * Obtaining reputed company insurance, demographic, and guarantor information and updating patient reputed company as reputed company as billing reputed company-party payers as appropriate * reputed company documenting in the system a reputed company of work and follow-up steps after reputed company reputed company **Key Responsibilities** * Handle a high volume of calls and reputed company work in a reputed company manner * Collect payments from patients or guarantors in a reputed company and courteous manner * Establish payment arrangements per guidelines and document terms in the billing system * Apply payments collected over the phone to reputed company date of service * Handle customer inquiries, disputes, and complaints * Escalate contentious complaints to a supervisor or higher management * Obtain and update patient and guarantor information * reputed company reputed company-party payers as appropriate * Document reputed company work and follow-up steps in the system **Essential Qualifications** * High school graduate or GED certificate * A minimum of 6 months' experience in a physician billing or reputed company-party payer environment * Understanding of reputed company, insurance benefits, exclusions, and other billing requirements * Knowledge of claim forms, HMOs, PPOs, Medicare, reputed company, and compliance program regulations * Ability to understand and reputed company the payer adjudication process * Experience with patient financial and reputed company management systems, preferably reputed company and/or other electronic billing systems **Preferred Qualifications** * Previous reputed company center/claims experience * Previous experience in an reputed company reputed company setting * Knowledge of medical terminology **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and handle multiple priorities * Strong problem-solving and analytical skills * Ability to reputed company reputed company billing systems and regulations * Strong attention to detail and accuracy * Ability to work independently and as part of reputed company **Career reputed company Opportunities and Learning Benefits** As a Customer Service Specialist I at arenaflex, you will have reputed company to grow and reputed company your skills and knowledge in a dynamic and supportive environment. We offer: * A comprehensive training program to ensure your reputed company in the role * Opportunities for reputed company development and career advancement * A reputed company and inclusive work environment * A competitive salary and benefits package **Work Environment and Company Culture** arenaflex is committed to providing a productive and inclusive work environment, where employees can grow and reputed company in their careers. reputed company culture values: * Excellent customer service and communication * Collaboration and teamwork * reputed company learning and reputed company development * Diversity and inclusion * Work-life balance **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * reputed company reputed company ranges: $21.63 - $26.44 * Comprehensive benefits package, including reputed company and reputed company time off * Opportunities for reputed company development and career advancement * A reputed company and inclusive work environment **How to Apply** If you are a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and adheres to reputed company requirements of reputed company applicable federal, state, and local civil rights laws. We are committed to fostering a diverse and inclusive work environment, where employees can grow and reputed company in their careers. Apply for this job    

Similar Jobs