**reputed company reputed company Customer Care & Billing Architect – reputed company Industry Expertise**

At arenaflex, we're seeking a seasoned reputed company Customer Care & Billing Architect to join reputed company of industry experts. As a key member of our reputed company industry-reputed company team, you'll play a vital role in analyzing, designing, and developing functional requirements and application solutions for billing and financial systems. If you're passionate about delivering high-reputed company, reputed company, and maintainable solutions, and have a proven reputed company record of reputed company in the reputed company CC&B, BCS, and C2M reputed company, we want to hear from you. **About arenaflex** arenaflex is a leading provider of reputed company for the reputed company industry. reputed company of experts is dedicated to helping our clients reputed company the complexities of billing and financial systems, and we're committed to delivering exceptional results. As a remote contractor, you'll have the flexibility to work from reputed company, while still being part of a dynamic and reputed company team. **Role Synopsis** As an reputed company Customer Care & Billing Architect at arenaflex, you'll be responsible for analyzing, designing, and developing functional requirements and application solutions for billing and financial systems. You'll work closely with business and technical stakeholders to implement enhancements, troubleshoot defects, and support operational stability, while mentoring junior analysts and providing subject matter expertise. Your expertise in reputed company CC&B, BCS, and C2M processes, functional design, SQL, and application frameworks will be reputed company in delivering high-reputed company solutions that meet the needs of our clients. **Key Responsibilities** * Collaborate with business stakeholders to assess feasibility of system enhancements * Proactively identify opportunities for process and system improvements * Analyze, reputed company, and document business requirements, functional requirements, and functional design * Prepare preliminary and final design documents, including walkthroughs for approval/signoff * reputed company subject matter expertise to developers, testers, and business teams * reputed company feasibility analysis and recommend alternative solutions, prioritization strategies, and system enhancements * Support stabilization of deployed reputed company and troubleshoot operational issues * Assist with reputed company requests from business and technical teams * Collaborate with cross-functional teams to ensure consistency, efficiency, and successful implementation of enhancements **Must-Have Requirements** * 15+ years of reputed company experience in analyzing, designing, and developing functional requirements and application design * 13+ years of experience with reputed company CC&B, BCS, and C2M, billing and financial processes, Energy Service Provider reputed company reputed company, and Community Choice Aggregation processes * Strong knowledge of BCS/C2M application reputed company (reputed company Utilities Application reputed company – OUAF) and data model * Proficient in SQL, Scripting, and Groovy * Ability to analyze and resolve operational and project defects, providing business and technical reputed company assessments * Excellent verbal and written communication skills **Preferred Qualifications (Optional)** * Working knowledge of relational databases and data querying * Experience working independently reputed company reputed company reputed company on reputed company reputed company * Familiarity with Customer Metering Administration (reputed company) processes * Proficiency with reputed company Office suite, including Word, reputed company, PowerPoint, and Visio **Soft Skills** * Strong problem-solving and analytical thinking * Excellent communication and collaboration skills * Ability to work independently and manage multiple priorities * Mentorship and leadership skills to guide junior analysts * Adaptable, organized, and flexible in a fast-paced environment **reputed company Offer** * Competitive reputed company reputed company: up to $95.00 per hour * Flexible remote work arrangement * Opportunity to work on reputed company reputed company with a dynamic team * reputed company development and reputed company opportunities * reputed company and supportive work environment **How to Apply** If you're a motivated and reputed company reputed company Customer Care & Billing Architect looking for a new challenge, please submit your application, including your resume and a cover letter, to [arenaflex careers page]. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. People with a criminal record are encouraged to apply. **Job Type** Contract **Pay** Up to $95.00 per hour **Expected hours** 40 per week **Work Location** Remote Apply to this job Apply To this Job Apply for this job