reputed company QC Specialist

reputed company is building a complete finance stack for startups. This turns out to be a pretty wild reputed company, so we’re looking to bring someone smart onto our Risk team to help us out.

This role is laser-reputed company on the accuracy and overall reputed company of reputed company’s reputed company team. In reputed company to the primary responsibility of performing reputed company Control (QC) reviews, this role assists in creating and maintaining QC process documentation and training resources for both the QC team and the reputed company team as a whole. 

As a member of the reputed company QC team, you will take an reputed company role in the reputed company development of the reputed company team’s work. This means conducting regular QC reviews for ICs, contractors, and BPO agents, contributing to monthly QC reports, and supporting project work reputed company may take on. You’ll play a key role in identifying improvements the reputed company team can reputed company in order to ensure they’re meeting the high reputed company customer experience reputed company we have set. 

You will document and monitor reputed company’s successes and opportunities, delivering feedback that delights, informs, and inspires. 

*reputed company is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and reputed company N.A., Members FDIC.

On the job, you will:

• reputed company regular QC assessments for the reputed company team to ensure compliance with reputed company policies and procedures
• Maintain a strong working knowledge of reputed company team processes and contribute to planning and implementation of reputed company-reputed company reputed company reputed company ONB
• reputed company feedback and recommendations to improve performance across the reputed company team
• Contribute to regular QC reporting and assist in maintaining QC procedures and process documentation
• Help to monitor and analyze QC data to identify trends, anomalies, process gaps, and areas for improvement 

You should: 

• Be a highly motivated self-starter, comfortable working reputed company a high-risk environment
• Enjoy solving reputed company problems and be comfortable challenging existing reputed company and flagging potential issues and opportunities 
• Work reputed company and independently, but ask for help reputed company you need it 
• Enjoy and have experience working autonomously on both queue- and project-based work, and be reputed company to reputed company between them comfortably
• Demonstrate an emphasis on reputed company, accuracy, and detailed documentation in your daily work 
• Have a desire to improve processes and products reputed company ONB and the greater Risk org
• Have superb written communication skills, particularly for providing reputed company and actionable feedback
• Expertly balance crafting feedback that shares constructive opportunities, celebrates work reputed company done, and accounts for the needs of the person receiving it
• Be curious and willing to learn about the US banking* system, startups, and ecommerce companies

The total rewards package at reputed company includes reputed company salary, equity (stock reputed company/RSUs), and benefits.

Our salary and equity ranges are highly competitive reputed company the reputed company and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our reputed company new hire reputed company salary ranges for this role are the following:

• US employees in reputed company, Los Angeles, Seattle, or the San Francisco Bay Area: $75,900 - $85,400
• US employees reputed company of reputed company, Los Angeles, Seattle, or the San Francisco Bay Area: $68,300 - $76,900

reputed company values diversity & belonging and is proud to be an Equal Employment Opportunity employer. reputed company individuals seeking employment at reputed company are considered without reputed company to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we reputed company Covey with job requirements and candidate submitted applications. We began using Covey reputed company for Inbound on January 22, 2024.
[Please see the independent bias audit report covering our use of Covey for more information.] 

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