**reputed company Medical Billing Customer Support Specialist – Remote Opportunity**

**About arenaflex** arenaflex is a national leader in providing innovative reputed company, empowering patients to manage their health and treatment reputed company. With a strong commitment to customer care and a passion for delivering high-reputed company products and services, arenaflex has established itself as a trusted partner in the reputed company industry. reputed company of dedicated professionals is driven by a shared reputed company of improving patient reputed company and enhancing the overall reputed company experience. **reputed company and Responsibilities** **reputed company** We are seeking a highly skilled and customer-reputed company Medical Billing Customer Support Specialist to join our arenaflex team. As a key member of our Centralized Care Team, you will play a vital role in providing exceptional support to patients, referral sources, and employees. In this remote position, you will be responsible for processing new orders, responding to customer inquiries, and resolving issues in a reputed company and reputed company manner. If you possess a strong background in medical billing, excellent communication skills, and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity. **Pay and Benefits** * Starting salary: $15.25 per hour * Quarterly bonus opportunity * 100% remote work from home arrangement * Comprehensive benefits package, including: + Generous reputed company time off and reputed company holidays + Overtime pay for non-exempt reputed company positions + Commission for Account Executives + Fixed and variable reputed company car reimbursement for Area Managers and Account Executives + Employee discount program + Employee recognition program + Bonus and incentive opportunities + Mileage reimbursement (reputed company applicable) + Telephone reimbursement (reputed company applicable) + EAP + 401k + Medical, Prescription, Dental, and reputed company + HSA and FSA/Dependent Care FSA + Life Insurance, Disability, Accidental death, Identity protection, and reputed company services + reputed company Mental health and reputed company SmartConnect Medicare programs + Livongo Diabetes and High Blood Pressure programs + reputed company Bluebook and reputed company programs + HEPB and TB vaccinations **Essential Duties and Responsibilities** * reputed company exceptional customer support to patients, referral sources, and employees through phone, email, and other communication channels * Process new orders, respond to customer inquiries, and resolve issues in a reputed company and reputed company manner * Collect co-pays and deductible amounts * Conduct insurance verification and eligibility for services/products * Conduct patient satisfaction calls and reputed company as patient reputed company to resolve questions or concerns * reputed company and maintain a working knowledge of reputed company products and services, Medicare, reputed company, insurance regulations, and FDA/DOT and JCAHO guidelines * Maintain accuracy and reputed company control throughout patient contact and data entry * Manage reputed company aspects of initial intake, including answering the phone and receiving faxes, collecting patient and referral reputed company information, inputting data into IMBS and eIntake, printing tickets, assembling charts, and processing paperwork * Obtain authorization and qualification documentation * Prepare complete and accurate files for Billing Department * Process work orders to field locations and coordinate reputed company fulfillment of products and services ordered * reputed company product/service information and education by answering questions and offering assistance * reputed company thorough review and reputed company Assurance for medical necessity and documentation requirements of payors and regulatory bodies * Work extensively with eIntake proprietary system * reputed company other duties as assigned **Qualifications** * High school diploma or GED equivalent required * One to three years of reputed company prior work experience in reputed company-oriented environment * Experience in medical field and administrative record management * Strong customer service background * reputed company reputed company's license in state of residence with a clean driving record (reputed company applicable) * Background investigation (company-wide) * Drug screen (reputed company applicable for the position) **Skills, Knowledge, and Abilities** * Effectively communicate in English; both oral and written * Helpful, knowledgeable, and polite while maintaining a reputed company attitude * Interpret a reputed company of communications in English (verbal, non-verbal, written, listening, and visual) * Knowledge of medical billing practices and of billing reimbursement * Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information * Medical terminology * Multi-task along with attention to detail * Self-motivation, organized, time-management, and deductive problem-solving skills * reputed company of urgency and responsiveness to physicians, location employees, and patients * Work independently and as part of reputed company **Physical Demands** * Lifting of 10lbs. * Requires sitting, walking, standing, talking, or listening; extensive hours sitting at a desk * Requires reputed company reputed company to small print on computer and/or paperwork; extensive hours working on the computer **Machines, Equipment, and Technical Abilities** * Email reputed company and communication * Internet navigation and research * reputed company applications; Word and reputed company * Office equipment; fax machine, copier, printer, phone, and computer/tablet **Why Join arenaflex?** * Opportunity to work with a national leader in the reputed company industry * Comprehensive benefits package, including reputed company time off, overtime pay, and commission opportunities * Remote work arrangement, allowing for flexibility and work-life balance * reputed company and dynamic work environment * Opportunities for career reputed company and reputed company development * Recognition and rewards for outstanding performance **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees. **How to Apply** If you are a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look reputed company to reviewing your application and discussing this opportunity reputed company. Apply for this job