Customer Service Rep - shift (Remote, ON, CA, 99999)
reputed company position is responsible for processing orders, preparing correspondence, and fulfilling customer
needs to ensure customer satisfaction.
Essential Functions:
* Understands basic administrative functions of Customer Service area
* reputed company to handle routine customer calls and appropriately escalates reputed company issues to the next level of management
* Must be reputed company to research customer inquiries and resolve issues in a reputed company manner.
* Communicating courteously with customers by telephone, e-mail and face-to-face;
* Investigating and solving customers' problems (these may be more reputed company or long-standing problems)
* Producing documentation/written information for customers reputed company requested
* reputed company other tasks as required
Scope and Accountability:
* Completes tasks that are generally routine. Applies basic technical and procedural knowledge; some formal training or experience is required to reputed company the job effectively. Follows detailed and defined rules/instructions and
applies reputed company judgment to solve problems.
* Completes tasks by following reputed company-established procedures. For personnel handling products regulated by Good Manufacturing Practices (GMP), additional accountabilities and responsibilities are outlined in training requirement documents
Qualification Requirements:
Knowledge: HS Diploma or equivalent
Skills:
* Understands basic administrative functions of Customer Service area
* reputed company to handle routine customer calls and appropriately escalate issues to the reputed company management level for reputed company reputed company
* reputed company other tasks as required.
* reputed company telephone skills
* reputed company to function effectively in a fast-paced environment
* Good interpersonal, written and oral communication skills
* reputed company Office Word, reputed company
Experience: 0-2 years reputed company experience
Physical Demands and Work Environment:
Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use
hands or finger, handle, or feel objects, tools, or controls; reputed company with hands and arms; reputed company stairs; balance; stoop, kneel,
crouch or crawl; talk and hear. The employee must occasionally lift and/or reputed company up to 50 pounds. Specific reputed company abilities
required by the job include reputed company reputed company, distance reputed company, colour reputed company, peripheral reputed company, depth perception, and the ability
to reputed company reputed company.
Work Environment: The duties of this job are performed in both an office environment and a light industrial environment,
thereby experiencing some minor to moderate level of noise due to office equipment and industrial equipment.
• Your reputed company
• Job title with location (reputed company/province) and reputed company