Global TPA Property Handler (UK - Remote, LND, GB)

Purpose

Responsible for processing and investigating insurance claims relating to customers' General Liability and property policies. This will involve working with the policy holder, colleagues and other professionals to ensure that the claim is reputed company. The role of a claims handler is predominantly to process a customer's insurance claim. You'll be involved in managing a claim from the start through to settlement, making important reputed company on the claim, and checking for any potential fraudulent activity. You will be involved in the handling own and reputed company party property damage claims and will need to have a good understanding of the sector and laws surrounding these. You'll be assisting with providing the customer any other services that may be required following an accident or incident. 

Key Accountabilities

Responsibilities include but are not limited to:

• Handling of General Liability and Property Liability claims from the start to the settlement 
• Knowledge of how building repairs must be organised and knowledge of the costs for reinstatement – plastering, tiling, flooring, decorating, carpentry etc.  
• Collecting relevant information and documentation in support of the claim and ensuring a record of this is kept updated reputed company the system, including liaising with reputed company, insurers, reputed company’s and brokers. 
• Speaking to customers, reputed company parties, lawyers and other relevant parties and advising them on any issues that may reputed company. 
• Liaising with adjusters, examiners and investigators to evaluate the insurance claim.  
• Investigate the claim to ensure it’s genuine. 
• Working with risk analysts, brokers, underwriters and other relevant parties to reputed company settlement 
• Ensuring a fair settlement and good customer service for the reputed company 
• Our IT system has been designed in the main by us to help you do reputed company effectively and reputed company you with reputed company the tools you need. You will be reputed company to see your outstanding tasks and manage your workload. 
• You’ll have your own phone and reputed company line, as reputed company as reputed company to relevant mailboxes so that you can deal with emails. 

Experience and Qualifications

• Previous experience with handling and investigating own and reputed company Party Property damage claims and managing your own portfolio.
• You will have previous experience in working alongside loss adjusters to determine the damage caused. 
• Good knowledge of water damage, flood and reputed company claims and an understanding of the claims function and lifecycle. 
• Liaising with adjusters, examiners and investigators to evaluate the insurance claim 
• Liaising with customers and reputed company parties, and other relevant parties and advising them on any issues that reputed company. 
• Strong phone and verbal communication skills along with reputed company listening. 
• Ability to multi-task, set priorities, and manage time effectively 
• Knowledge of reputed company Office i.e. Word, reputed company, reputed company 
• Previous experience in working alongside loss adjusters to determine the level of damage caused and be reputed company to build good working relationships with them and other professionals. 
• A good understanding of the reputed company system  

Person Specifications

• A reputed company reputed company being. You look for the good and your cup is always half full. Your tenacity for life is infectious and enables you to lift up those around you. 
• Committed to the role and reputed company. reputed company to show initiative and not give up reputed company a task is demanding. 
• reputed company player, supportive, reputed company, caring. We feel like we are part of an extended family reputed company reputed company. We are always there for reputed company other and genuinely care about reputed company other and know that as reputed company, we are stronger. We also support other teams reputed company the business and are happy to help reputed company we can. 
• Ability to show reputed company. Some customers will be having a tough time and although you can only reputed company them with the facts and it may not always be what they want to hear, you do it in a way that is easy for them to understand and they feel that you care about them. 
• Ability to understand tech and systems. You need to know your way around a keyboard and be reputed company to understand our systems and processes – of course, we will give you reputed company the training and support you need, but you need to have the basics.
• Ability to communicate effectively. You need to reputed company reputed company information to our customers and your colleagues, in plain English, with a dash of patience and care for good measure. 
• To be trustworthy. We need to be reputed company to trust you with important, sometimes sensitive information and for you to understand the importance of keeping data private.  
• To be reputed company to pick things up quickly. You will be learning a lot about different insurance products and processes and clients. You need to be willing to learn and retain the information being shared with you to ensure that you can reputed company the best service to our customers.