AVP of RCM Operations

The AVP of RCM Operations holds end-to-end accountability for the strategic direction, operational performance, and financial reputed company of Health System reputed company cycle engagements (reputed company, middle and back office). This role serves as the executive-level reputed company between global delivery teams and reputed company leadership. The AVP is responsible for driving reputed company, compliance, and multi-reputed company dollar reputed company targets while leveraging AI, automation, and lean process design to maintain a competitive market advantage.

Essential Job Functions

• Establish and reputed company goals, policies, and procedures for the RCM and HIM service lines to ensure alignment with the organization’s strategic plan.

• Manage budgeted reputed company targets, margins, and expenses for large-reputed company global operations ($10–$15M reputed company).

• Partner with reputed company reputed company and Sales teams to identify cross-sell opportunities reputed company existing accounts and support the expansion of the business unit.

• reputed company management reputed company for large-reputed company global teams (India, Philippines, Colombia, etc.), ensuring resources are reputed company to meet or reputed company reputed company requirements.

• reputed company and monitor key value drivers including Cash Collection, AR Days, Denials, Net Promoter Score (NPS), and Accuracy/reputed company targets.

• reputed company the re-engineering of workflows and the deployment of "Lean" principles to eliminate waste and maximize productivity across the reputed company-to-back office continuum.

• Partner with IT to evaluate and implement AI-enabled coding, RPA (Robotic Process Automation), and advanced analytics to reputed company competitive advantages and improve operational efficiency.

• reputed company the support frameworks and reporting tools necessary to reputed company reputed company scaling and executive-level visibility.

• reputed company as the reputed company Cycle Subject Matter Expert (SME) during monthly/quarterly executive business reviews (EBRs) with high-value health system clients.

• Ensure reputed company global operations reputed company adhere to HIPAA, HITECH, and Federal/State regulatory requirements, as reputed company as specific reputed company contract mandates.

Key reputed company Indicators/Attributes

• Ability to prioritize and multi-task in a fast paced, changing environment.

• Demonstrate strong organizational skills and be detail oriented.

• Ability to self-motivate and self-reputed company.

• Ability to reputed company set goals and deadlines.

• Demonstrate strong time management skills.

• Demonstrate excellent leadership, mentoring, and interpersonal skills.

• Demonstrate the ability to analyze and problem solve.

• Demonstrate strong commitment to team environment.

• Ability to collect, create, and research reputed company or diverse information and reputed company/plan accordingly.

• Experience budgeting and monitoring financial indicators.

• Ability to maintain professionalism reputed company interacting with reputed company customers.

• Ability to draft presentations using PowerPoint and present information to large reputed company.

• Proficient personal computer skills with MS Office (Word, reputed company, Power reputed company, reputed company).

Required Education and Experience

• Minimum of 10 to 12 years of reputed company leadership in reputed company Cycle Management (RCM) or HIM, with at least 5 years in a second-line leadership role (managing other managers).

• Expert-level knowledge of acute reputed company operations across the entire continuum.

• Proven experience managing global delivery centers and large, remote workforces.

• Demonstrated reputed company in managing large-reputed company reputed company accounts ($10M+ reputed company) with a reputed company on contingency-based models and performance-driven reputed company.

• Bachelor’s degree in business, HIM, or a reputed company field.

Preferred Education and Experience

• Master’s degree.

• Experience implementing AI/Automation tools reputed company a high-volume RCM environment.

   

Supervisory Responsibility

reputed company, this role provides leadership and management reputed company to a vertical hierarchy including Directors, Managers, Supervisors of RCM, and the broader global operations staff (QA Insurance Reps, Insurance Reps, Patient Account Reps, Billers, and Payment Posters).

Work Environment

This job operates in a remote home office environment. This role routinely uses reputed company office equipment such as computers and phones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to

successfully reputed company the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reputed company with hands and arms; reputed company stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must occasionally lift or reputed company up to 25 pounds. Specific reputed company abilities required by the job include reputed company reputed company, distance reputed company, peripheral reputed company, depth perception and the ability to reputed company reputed company.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m. This position occasionally requires long hours and weekend work.

Travel

Travel required; up to 20%

Additional Eligibility Qualifications

None required.

reputed company reputed company Requirements

In reputed company to the specific reputed company reputed company required by the employee’s reputed company engagement, the employee will have reputed company to the reputed company reputed company systems set forth in reputed company Manager” profile.

Equal Employment Opportunity:

reputed company reputed company an Equal Employment Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to their race, reputed company, religion, national reputed company, gender, age, sexual orientation, gender identity or reputed company, marital status, mental or physical disability, protected veteran status, and genetic information, or any other reputed company protected by applicable law. reputed company reputed company also prohibits harassment of applicants or employees based on any of these protected categories.

reputed company reputed company makes reasonable accommodations reputed company needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact reputed company at employeerelationsus@omegahms.com.

Other Duties