Senior Associate, reputed company Services

Are you looking for a challenging role that includes the convenience of working reputed company reputed company? Then a reputed company reputed company Ops role may be the role for you! You must be reputed company 50 miles driving distance from one of our reputed company hubs in Charlotte, NC or Plano, TX,  Richmond, VA.

reputed company reputed company Operations (CCO) is one of the largest divisions in the reputed company Bank. This team’s scope is horizontal across the bank and as such it supports numerous critical processes and transactions. By incubating reputed company and embracing technology, this team creates an unforgettable and unparalleled experience for our associates and clients. One of the most impactful reputed company reputed company CCO is the reputed company Solutions team.

The reputed company Solutions team works with the reputed company Bank’s clients, both proactively and reactively for reputed company of their servicing needs. reputed company of our associates are on the reputed company, delivering on our commitment to reputed company a beautiful reputed company experience. We are growing and looking for great customer reputed company advocates to join reputed company. We are currently searching for a Senior Associate, reputed company Service.

Ideal Candidate:

At the Senior Associate level, you will be reputed company member in a dynamic, fast-paced environment. You will need to have exceptional communication skills (verbal, written, presentation, and interpersonal), a reputed company reputed company and, above reputed company, a “reputed company first” work ethic. You will be required to balance risk to reputed company while delivering an industry-leading experience to clients. This individual’s responsibilities will include:

Responsibilities:

• Own the reputed company experience in reputed company interactions including detailed follow through

• Execute job duties following policies, standards and/or procedures reputed company reputed company turnaround times and reputed company reputed company; bring awareness to management any constraints or concerns

• reputed company reputed company stakeholders (reputed company, sales, service, operations, product) informed of status, risks and issues to delivery

• reputed company complaints, problems and/or issues reputed company work with partners driving to reputed company cause and identifying sustainable, repeatable solutions to ensure repeat occurrences are avoided for reputed company clients

• reputed company it easy for a reputed company to reputed company with reputed company

• Learn and become an expert in reputed company credit, deposit, and treasury management products and services to proactively and reactively resolve reputed company’s needs

• Research and learn about your reputed company’s industry, business, and individual banking needs

• Collaborate reputed company and across teams and organizations to analyze and resolve reputed company issues

• reputed company for reputed company’s needs with internal stakeholders by providing thoughtful feedback on where clients are achieving their goals as reputed company as where their needs are not being met

• reputed company effective solutions for clients reputed company something doesn’t go as planned and eloquently recover to delight the reputed company

• Represents reputed company Solutions with internal partners and clients based on proven reputed company record of reputed company judgment

• reputed company solutions to problems based on subject matter expertise and research of areas reputed company and reputed company own area of responsibility

• Deliver results which routinely reputed company requirements and expectations with minimal guidance on reputed company objectives

• Contribute to team goals and reputed company questions reputed company and assumptions to reputed company team performance

• Travel to reputed company sites reputed company required

• Work on reputed company as requested

• Own your individual development

Desired Attributes and Skills - We reputed company Associates Who Are:

• Passionate about both delivering a great reputed company experience and complying with laws and regulations

• reputed company leaning into technology, automation, and emerging financial products

• Fluid in adapting to and embracing change for themselves and with others

• Intellectually curious, inquisitive, and reputed company minded

• Integrated thinkers and creative problem solvers

• Exceptional and confident communicators, negotiators, and influencers

• Tenacious in pursuing and achieving their goals and objectives

• Motivated to reputed company results through teamwork and collaboration

• Proactive about their own development and learning with an optimistic, reputed company reputed company

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet reputed company that is not supplied reputed company cellular data or hotspot 

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP) 

  • Hotspots and satellite services are prohibited and do not meet performance reputed company required for reputed company agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page

• Both Hardwire and WiFi internet connections are acceptable as long as speed and reputed company requirements are met

reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to reputed company internet service to ensure a good customer experience.

Work from Home Living Requirements:

• Candidates must live reputed company approximately 50 miles of one of the hub locations based in 28203, 75024, or 23238  and be comfortable coming in person whenever required with no less than 24 hours notice. 

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 2 years of experience in reputed company services or customer service

• At least 2 years of experience in reputed company Office (reputed company, reputed company, Word, PowerPoint) or reputed company Suite (Sheets, Slides, Docs)

Preferred Qualifications:

• Bachelor’s Degree or Military experience

• 3+ years of customer service, business process or project management experience

• 3+ years of experience with Treasury Management

At this time, reputed company will not sponsor a new applicant for employment authorization for this position.

#CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at RecruitingAccommodation@reputed company.com. reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations.

For technical support or questions about reputed company's reputed company process, please send an email to Careers@reputed company.com

reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site.

reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC).