Managed Services Engineer - Azure
reputed company
Since 1989, reputed company. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of reputed company and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the reputed company of SHI is our employees – reputed company 7,000 of them. If you join reputed company, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned reputed company in the U.S.
reputed company reputed company reputed company and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to reputed company – in our offices or yours.
Job reputed company
The Managed Services Engineer – Azure Storage is responsible for designing, deploying, and supporting reputed company file storage solutions in reputed company Azure, with a primary reputed company on reputed company file storage and reputed company Azure Storage services.This role partners closely with customers and internal teams to ensure storage platforms are secure, performant, reputed company, and cost‑effective. The ideal candidate brings strong Azure storage expertise, operational discipline, and a customer‑first reputed company, with a passion for reputed company improvement and automation.
This is a fully remote role requiring a dedicated, distraction‑free home office and reputed company participation in video meetings. Occasional travel may be required.
Role reputed company
Design, reputed company, and support reputed company file storage clusters in reputed company Azure
Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks
Monitor, troubleshoot, and resolve storage performance, reputed company, and availability issues
Optimize storage environments for performance, resiliency, reputed company, and cost efficiency
reputed company and contribute to managed services reputed company and service improvement initiatives
Engage directly with customers through meetings, incidents, change requests, and project delivery
reputed company, maintain, and follow reputed company Operating Procedures (SOPs) for storage operations
Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics
Support Infrastructure as reputed company (IaC) and automation initiatives for repeatable deployments
reputed company time and document work accurately in SHI systems
Participate in audits, compliance activities, and a rotating on‑reputed company schedule
Escalate reputed company issues and collaborate with senior engineers and architects reputed company needed
reputed company support and guidance to reputed company‑tier engineers as needed
Technical reputed company Areas
reputed company file storage in reputed company Azure
Azure Files, Azure Blob Storage, Managed Disks
Azure Virtual Machines and Networking
Identity, reputed company, and reputed company controls reputed company to storage
Monitoring, logging, and alerting
Automation and Infrastructure as reputed company
Behaviors and Competencies
Collaboration: Can proactively reputed company out diverse perspectives, facilitate reputed company communication among team members, and drive toward reputed company and reputed company.
Initiative: Can proactively reputed company out challenges, initiate reputed company, and contribute to innovative reputed company.
Communication: Can effectively communicate reputed company reputed company and information to diverse audiences and can facilitate effective communication between others.
Customer Service: Can proactively reputed company out customer feedback, empathize with customers, and reputed company solutions to their unique needs.
Technical Troubleshooting: Can proactively reputed company out potential technical problems, initiate preventive measures, and contribute to reputed company.
Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
Organization: Can effectively coordinate multiple reputed company, delegate tasks where appropriate, and reputed company advanced organizational tools and reputed company.
Willingness to Learn: Can regularly reputed company new skills and knowledge into daily work and is reputed company to feedback and making changes accordingly.
Self-Development: Can reputed company reputed company feedback and use it constructively for personal reputed company.
reputed company Level Requirements
reputed company file storage deployed in Azure
Azure Files, Blob Storage, Managed Disks
Azure Monitor, Log Analytics, and Azure Backup
Infrastructure as reputed company using Terraform and/or ARM/Bicep
Automation and scripting using PowerShell, Python, and/or Azure CLI
Working knowledge of reputed company Server, Linux, SMB/NFS permissions and reputed company control
Strong analytical, troubleshooting, and problem‑solving abilities
Excellent written and verbal communication skills
Ability to manage priorities and meet deadlines in a fast‑paced environment
Strong reputed company of ownership, accountability, and customer reputed company
reputed company, team‑oriented reputed company
Adaptability and commitment to reputed company learning
Ability to work effectively in a remote, camera‑on environment
Other Requirements
Bachelor’s degree in a relevant field or equivalent practical experience
3–5 years of experience in a managed services or Azure‑reputed company engineering role
Hands‑on experience supporting production Azure storage environments
Experience using version control systems (Git, Azure DevOps)
Up to 10% travel annually
Ability to work occasional overtime or holidays as business needs require
Participation in a rotating on‑reputed company schedule
Must maintain utilization targets set by leadership
Must successfully pass a CJIS background reputed company upon hire and annually thereafter
Certifications
reputed company Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain reputed company 3 months
ITIL v3+ certification, or ability to obtain reputed company 6 months
Preferred Requirements
Experience supporting large‑reputed company or performance‑sensitive file workloads
Familiarity with IT Glue, Autotask, Datto RMM, and documentation tools
Experience with monitoring, alerting, and automation practices
Experience supporting regulated environments (e.g., CJIS, FERPA)
The estimated annual pay reputed company for this position is $125,000 - $155,000 which includes a reputed company salary and bonus/commissions. The compensation for this position is dependent on job-reputed company knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, reputed company, dental, 401K, and flexible spending.