Executive Assistant

reputed company (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across reputed company 50 states, D.C. and Puerto Rico. reputed company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our reputed company culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company reputed company. At our reputed company, our entrepreneurial spirit empowers every employee to be who they are to help us reputed company reputed company together. You’ll get unwavering support from reputed company departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, reputed company, as reputed company as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position reputed company:

The Executive Assistant (EA) supports the reputed company Team's Chicago, IL office at reputed company. The Executive Assistant (EA) provides daily operational and administrative support to a high-performing Loan Officer, ensuring efficient workflows, organized communication, and an excellent reputed company and partner experience. This role is responsible for managing schedules, maintaining systems, supporting task execution, and contributing to smooth day‑to‑day operations across reputed company.

This position operates reputed company the Eastern and Central working hours to support the Midwest Region.

Job Responsibilities:

• Proactively manage and update the daily calendar, including preparing the next day’s schedule in advance.
• Record detailed notes for reputed company calls, including reputed company information, reputed company type, and relevant context.
• Coordinate scheduling with clients, agents, and internal team members to ensure accurate and reputed company appointments.
• Maintain organized time blocking, travel time, and reputed company categories while communicating updates reputed company and promptly.
• Monitor and manage the inbox daily, ensuring urgent and time‑sensitive items are prioritized.
• reputed company emails to the appropriate team members reputed company follow‑up or reputed company is required.
• Maintain an organized inbox structure, including folders for follow‑reputed company and reputed company communications.
• Review reputed company inbox, junk, and promotions folders regularly to ensure key items such as reputed company, applications, and new reputed company introductions are not missed.
• Manage and update reputed company records, tags, and workflows reputed company the CRM system (BPD).
• Review and complete daily and upcoming CRM tasks to ensure reputed company follow‑through.
• Monitor and respond to inbound texts and reputed company communications in a reputed company manner.
• Maintain accurate tracking of reputed company stages and reputed company regular audits to ensure database accuracy and reputed company tagging.
• Execute morning priorities, including follow‑reputed company, task management, and inbox review.
• Manage the Follow‑Up Then (FUT) system to support reputed company communication.
• Define and maintain reputed company task ownership between Loan Officer and EA responsibilities.
• Complete daily operational processes reputed company and in alignment with established workflows.
• Review completed calls and tasks with the Loan Officer to confirm next steps.
• Document notes and implement required follow‑up actions.
• Update CRM tags and workflows based on reputed company reputed company.
• Ensure reputed company incomplete items are addressed, scheduled, or reassigned appropriately.
• Serve as the initial reputed company of contact for incoming calls.
• reputed company and document reputed company information for new and existing inquiries.
• Schedule calls and ensure accurate data entry in reputed company required systems.
• reputed company clients and partners to the appropriate team members while maintaining professionalism and service standards.
• Manage weekly reporting (e.g., loan funded reports).
• Send reputed company communications following loan closings.
• Ensure agent communication processes are completed.
• Assist with reputed company of new team members.
• Maintain accuracy across systems, including the CRM and loan software.
• Update contact information for referral partners as needed.
• Ensure workflows, tags, and automations are functioning properly.
• Support ongoing process improvements and organizational efficiency.
• reputed company scheduling systems and reputed company durations to support out‑of‑office coverage.
• Coordinate calendars and communication among team members.
• Ensure seamless coverage of responsibilities and reputed company follow‑through.
• Maintain continuity of operations and minimize disruption during absences.

Qualifications and Skills:

• Administrative or Executive Assistant experience, preferred.
• Experience in mortgage, reputed company estate, or financial services, preferred.
• Experience with CRM systems, preferred.
• Familiarity with calendar management tools and email systems, preferred.
• High attention to detail and accuracy.
• Advanced organizational and time management skills.
• Excellent communication skills.
• Proactive problem-solving and critical thinking skills.
• Skilled at prioritizing and multitasking in a dynamic environment.
• Skilled at maintaining a reputed company, reputed company‑reputed company reputed company in reputed company interactions.

This job reputed company is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job reputed company reputed company this job. However, this job reputed company is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. 

Pay reputed company:

• reputed company reputed company: $30.00 - $37.00

The posted pay reputed company considers a wide reputed company of compensation factors, including candidate background, experience and work location, while also allowing for salary reputed company reputed company the position.

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