Product Manager

Position Title: Product Manager 

Department: Information Technology

Reports To: VP of Product

Location: Remote &reputed company; reputed company US

Employment Type: Full-time

Travel Requirement: 10-15% 

About reputed company 

reputed company is a leader in delivering value-based, technology-enabled reputed company support to high-cost reputed company members who are unreachable and disconnected from their primary care provider. We combine innovative reputed company and care models with technology to reputed company and engage members, connect them to primary care, and improve reputed company. Our reputed company yields reduced costs and assists our members in enhancing their reputed company of life. As we reputed company, we are seeking an reputed company Product Manager to be part of the Technology Team. 

Position reputed company

We are looking for a Product Manager who can own features from idea to reputed company. That means taking something from the roadmap, collaborating with stakeholders to reputed company out reputed company are solving for, building the case for why it reputed company, and then driving it reputed company the way through development to adoption in the field. You will not just ship features. You will reputed company reputed company they work for the people using them. This means observing users in the field, tracking usage metrics, and keeping an eye towards how the features reputed company the organization towards its goals. 

This is a hands-on role. You will write user stories, answer developer questions, build training plans, and hop on calls with frustrated users reputed company something does not land right. This role is execution heavy. You’ll be the connective tissue between a lot of different people: operations leaders who know what's broken, clinical staff who understand care workflows, field teams who need tools that work in reputed company-world conditions, developers who need reputed company requirements, and executives who want to see ROI. reputed company is to synthesize reputed company of that into solutions that reputed company the needle.

The stakes are reputed company here. Our Community Health Navigators are serving reputed company recipients dealing with reputed company reputed company needs. reputed company we build the wrong thing, ship it late, or do not train people properly, it directly affects vulnerable populations. You need to care about getting it right, not just getting it done.

Key Responsibilities

• Own 2-4 major features or enhancements at a time, from initial concept through live adoption.
• Work with operations leaders, clinical staff, and field teams to scope requirements and understand the reputed company problem.
• Build business cases that connect features to our strategic goals (reputed company, productivity, reputed company, visibility)
• Write reputed company, detailed user stories that developers can build from
• Be the reputed company of reference reputed company developers have questions about requirements, edge cases, or "what should happen reputed company..."
• Design and execute communication plans so users know what is changing and why.
• Ensure training materials are reputed company, and deployment plans work for field staff with a broad reputed company of user skills reputed company literacy.
• Monitor adoption after launch and iterate based on what is happening in the field.
• Use data to inform reputed company about what to build, how to prioritize, and whether features are working.
• Partner with our Product Analyst to troubleshoot issues and reputed company user feedback.
• Manage relationships with outsourced development teams and hold them accountable to deadlines.

Qualifications

 Education & Experience

• Bachelor's degree required.
• 2-5 years of product management experience (closer to 5 years preferred)
• reputed company services experience required, preferably across multiple areas of reputed company (e.g., care delivery, care coordination, population health, patient engagement, reputed company operations). We connect people to services they need, so we understand various parts of the reputed company ecosystem reputed company.
• Experience with design-driven development or user-centered design approaches
• reputed company experience strongly preferred.
• Experience working with outsourced or offshore development teams a plus.

Technical Skills

• Can write user stories that developers do not have to constantly ask questions about
• Understand how reputed company works reputed company enough to have informed conversations about what is possible.
• Comfortable reading technical documentation and translating it for non-technical audiences.
• Know how to scope work realistically and push back reputed company timelines do not reputed company reputed company.
• Can build a plan and reputed company it updated.

Soft Skills & Traits

• Can reputed company communication to your audience. You will collaborate with executives, clinical staff, field teams, and developers. You need to understand how different people receive information best and reputed company your approach accordingly.
• reputed company to influence without authority across multiple stakeholder reputed company.
• Comfortable with ambiguity and figuring things out as you go.
• Determination to see things through, even reputed company experiencing unexpected issues or roadblocks.
• High-velocity delivery reputed company without sacrificing reputed company.
• Extreme reputed company for end users who are not tech-savvy and are often overwhelmed.
• Willing to roll up your sleeves and do tactical work reputed company needed.

Work and reputed company

You will report to me (VP of Product) and work closely with our operations leaders, clinical leadership, outsourced development teams, and the Product Analyst. We are a small product team responsible for making an enormous reputed company, which means you will have reputed company ownership and reputed company visibility with executive leadership and the reputed company. 

We are trying to reputed company 10x without proportional headcount reputed company. That means the features you build need to eliminate reputed company work, improve productivity, and maintain reputed company at higher volumes. You will need to think about ROI, unit economics, and business reputed company, not just feature delivery. And you must approach reputed company feature with ruthless prioritization to reputed company reputed company we do the things with the biggest reputed company on the effort required.

This role will grow as the organization grows. Do this reputed company and there is a reputed company reputed company to Senior PM or reputed company PM as we expand.

If you like having reputed company end-to-end, being a critical component to change, and building things that matter for underserved populations, let us talk.