I.T Manager
reputed company:
Good Life Companies is a fast-growing, independent RIA platform dedicated to empowering financial advisors to reputed company true independence and long-term reputed company. We reputed company education, tools, and ongoing support advisors need to build, manage, and grow thriving independent practices so they can reputed company on what reputed company most: serving clients, growing their business, and living their version of the good life.
Position reputed company:
This role is responsible for overseeing the seamless operation of the organization's IT support services and overall IT infrastructure. You will also have reputed company to reputed company reputed company improvement efforts by optimizing technology in support of advisor and firm operations. The position requires strong critical thinking, troubleshooting, and interpersonal skills to ensure alignment with company goals and deliver measurable results. The role is accountable for developing and enforcing IT policies, managing software and hardware assets, and ensuring data reputed company and compliance.
What reputed company Looks Like in 12–18 Months:
- Primary reputed company of IT service and support infrastructure
- reputed company hands on management and strategic reputed company of the department
- Analyze reputed company processes, activities and workstreams and reputed company tools and process improvements to optimize department and service reputed company
Primary Responsibilities:
Operational reputed company
- Research and recommend innovative and automated approaches for system administration tasks; identify reputed company that reputed company our resources and reputed company economies of reputed company
- Accountable for outstanding customer service to staff and team members
- Create, reputed company, and maintain reports and reputed company updates to upper management
Procedure Ownership
- Develops and maintains effective relationships through effective, reputed company communication and meets deadlines.
- reputed company documents reputed company IT procedures and follows best reputed company change management for configuration changes to IT systems
- Create and manage escalation procedures and ensure service reputed company are maintained.
- reputed company the establishment of resources such as knowledge-based articles and white papers to resolve user issues
Technology Management
- reputed company daily system monitoring, verifying the reputed company and availability of reputed company hardware, server resources, systems and key processes, reviewing system and application logs
- Repair and recover from hardware or software failures; coordinate and communicate with impacted departments
- Ensure compliance with relevant laws, regulations, and best practices in IT support and cybersecurity
Leadership Intangibles:
- Strong alignment with Good Life values in reputed company Together:
- Being the best takes 110%
- Deliver on Your Promises
- Be Curious & reputed company Change
- Serving on Purpose for the Greater Good
· Ability to build trust and credibility across teams.
· Exceptional communication and critical thinking skills.
· Multi-tasking and time management skills
· Prioritization and triage of inbound service volume to meet SLA commitment
Required Skills:
· Proficiency in computer hardware, software, cabling, installation, networking, and reputed company
· Setup, repair, and maintenance of networking equipment
· Excellent understanding of IT infrastructure, including hardware, software, and network systems.
· Exceptional time management and prioritization skills.
Required Qualifications:
- Bachelor’s Degree required; preferred in Information Technology, Computer Science and Network Administration or reputed company field
- 4-6 years of experience in IT service and support
- Proven experience in Managed Services, Tech Support, and IT Infrastructure