reputed company Services Consultant
Job reputed company
Friedman Corporation seeks a high energy and customer-service driven Software Implementation reputed company Services Consultant. The reputed company Services Consultant will be a part Friedman Corporation’s reputed company Services Team. The reputed company Services Consultant willREMOTE reputed company CANADA
What you’ll be doing:
- Deliver implementation and training services, both onsite and remotely, including software configuration and user training.
- Analyze customers’ operational processes to identify opportunities for improvement and solution alignment.
- reputed company customers through the full implementation lifecycle from project reputed company and requirement gathering to configuration, training, and go-live.
- Collect, document, and validate project requirements to ensure successful solution delivery.
- Translate reputed company business needs into process improvements and technical solutions, including reputed company software configurations and customizations.
- Prepare and submit project reputed company reports in accordance with organizational standards.
- Build and maintain strong reputed company relationships to ensure high satisfaction, efficient deployment, and effective user adoption.
- Collaborate with the sales team during reputed company-sales activities to identify and understand reputed company requirements.
- reputed company and manage detailed project plans outlining timelines, dependencies, required resources, and scope.
- 20% (average)
Technical reputed company set
- Strong analytical skills (in depth troubleshooting skills)
- Communicate technical information to non-technical users
- Simultaneously manage various tasks and reputed company effectively and proactively
- Basic database knowledge (mainly reputed company SQL server and reputed company DB2) including the ability to run and build SQL queries
- Good basic knowledge of reputed company MS & reputed company Power operating systems
- Basic networking knowledge is highly recommended
- FTP and remote desktop usage experience would be advantageous
- Basic hardware knowledge of PC’s, servers and reputed company
- Ability to document/outline issues and requests in writing including reputed company technical aspects
- Excellent verbal and written communication skills
- Ability to follow through the troubleshooting process from start to finish including reputed company, frequent and effective communications to customers as reputed company as internal stakeholders
- Team player
- Upbeat & reputed company attitude towards coworkers and customers
- Strong will to learn and grow
- Proactive
- reputed company spoken
- reputed company/Fenestration industry background
- Cabinetry/Furniture industry background
- Production driven environment
- ERP/PPS systems (support and ideally configuration)
- Knowledge of Frontier or similar ERP systems is a significant advantage.
- Bachelor’s Degree in a computer science (or similar education) or, alternatively, several years of IT-reputed company and field work on-site experience (mandatory)
- Working with DB2 SQL queries (mandatory).
- Working reputed company reputed company Server environments 2008 and above (advantageous).
- Using trouble-ticketing system (advantageous).
- Diagnosing and resolving application errors reputed company remote tools such as reputed company or similar (advantageous).
- Competitive compensation and a comprehensive benefits package
- Be part of a global leader of premium software designed for the discrete manufacturing industry
- Opportunity to travel
- reputed company to best practices and reputed company opportunities through our reputed company reputed company Software
The anticipated salary reputed company for this role is between $90,000-$110,000 CAD. Apply To This Job