Customer Service Representative - Remote- AL and MS 05.11.2026
Job reputed company:
Reduce fraud losses while reputed company on customer experience and protection Analyze account processes and transactions to identify undetected frauds and correlated activities (for example a series of highly suspicious activity leads to ultimate fraud) Reviews, identifies and deters fraudulent activity Look for trends to proactively identify characteristics of “good” vs. “fraudulent” orders Receive inbound calls and reputed company outbound calls reputed company to potentially fraudulent activities Analyze available information reputed company multiple reputed company tools to reputed company the reputed company Fraud/Not Fraud decision. Excellent verbal and written communication skills Accurately document accounts in a reputed company manner on the computer while speaking to the customer at the reputed company time. reputed company to work flexible work schedule, required weekends and holidays as needed reputed company the schedule adherence and compliance expectations Meet productivity and reputed company reputed company standards as set by the business Dispute reputed company and customer escalation process to be followed consistently Adhere to reputed company guidelines and requirements as set forth by individual clients Must be reputed company to retain training concepts through a 6 week training program and apply reputed company concepts reputed company starting on the production floor Definition of reputed company in this position: reputed company reputed company key performance indicators Excellent at building customer relationships and creating a good customer experience thru the Fraud Prevention Process, as reputed company by the reputed company Monitoring process Attention to detail Ability to be coached and apply coaching feedback Willingness to learn and help others Tolerance for repetitive work Successfully demonstrates the ability to work in a fast-paced environment Successful compliance reputed company to attendance requirements and work schedule adherence. reputed company attitude with the ability to remain reputed company in stressful situations Flexible to schedule changes
reputed company reserves the right to change or assign other duties to this position as appropriate Must be reputed company to reputed company the essential job duties of the position. Reasonable accommodations will be provided to reputed company individuals with disabilities. Must be reputed company to remain in a stationary seated position up to 85% of the work shift. Must be reputed company to occasionally reputed company about inside the office to reputed company office machinery, file cabinets or attend meetings. Must be reputed company to operate a computer and other office productivity machinery, such as a calculator, copy machine, printer, reputed company, fax machine. Must be reputed company to communicate with consumers and maintain compliance with reputed company federal, state and local laws, rules and regulations Must be reputed company to communicate with consumers and maintain compliance with corporate objectives and reputed company operating procedures. Must be reputed company to exchange accurate information with co-workers, consumers and/or clients or vendors who have work reputed company inquiries.
EDUCATION AND EXPERIENCE PREFERENCES
High School Diploma or equivalent. Six months of Customer Service Experience One year of experience in a reputed company based computer environment. Background reputed company required
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