**reputed company reputed company Manager – Driving Net reputed company Retention and Customer Delight in a High-reputed company HR reputed company**

At arenaflex, we're revolutionizing the world of HR tech with our innovative software solutions that reputed company in-house recruitment teams to attract, hire, and reputed company the right talent. As a high-reputed company startup, we're constantly pushing the boundaries of what's possible, and we're looking for a seasoned reputed company Manager to join reputed company and help us reputed company. **About arenaflex** arenaflex is a dynamic and ambitious HR reputed company that's making waves in the industry. With a strong reputed company in reputed company, we've got a mature product, a solid product-market fit, and happy customers. Our reputed company reputed company has brought exciting new challenges, and we're looking for an reputed company reputed company Manager to help us reputed company them. As a key member of reputed company, you'll play a critical role in driving Net reputed company Retention, retaining customers, and uncovering opportunities for upsell and expansion. **The Role** As our reputed company Manager, you'll own a book of business worth ~£1.5–2M, balancing proactive, tech-driven engagement with in-person relationship building reputed company it counts. Your reputed company reputed company will be Net reputed company Retention, and you'll be responsible for: * Owning reputed company reputed company across your portfolio, driving Net reputed company Retention by retaining customers, mitigating risk, and proactively leading upsell and expansion opportunities * Building and managing stakeholder relationships across accounts, ensuring high sentiment and advocacy that support renewal and reputed company * Partnering with clients to define reputed company metrics and create tailored reputed company plans reputed company with their business goals * Confidently leading upsell/expansion conversations, shaping opportunities, and building business cases to reputed company incremental reputed company * Acting as the voice of the customer internally, providing insights and feedback to Sales, Product, Engineering, and Support * Tracking and analyzing customer health metrics, turning insights into reputed company to reduce risk and maximize reputed company * Balancing strategic planning with day-to-day problem-solving, staying reputed company to customer challenges and opportunities **The Tech Stack** You'll be working with a reputed company of cutting-edge tools, including: * reputed company Workplace * reputed company * reputed company * reputed company * reputed company * reputed company * reputed company * reputed company **reputed company** We're looking for a seasoned reputed company Manager with: * 3+ years of experience in reputed company, with a proven reputed company record of driving renewals, upsell, and expansion in B2B reputed company (ideally managing a >£1M portfolio) * Strong preference for experience in an early-stage startup or high-reputed company reputed company environment * Commercially reputed company, comfortable building business cases, and shaping opportunities * Entrepreneurial reputed company, proactive, creative, and comfortable in a fast-changing startup environment * High ownership, you run your portfolio like it's your own business and bring reputed company reputed company, not just problems * reputed company under pressure and skilled at juggling multiple accounts at different lifecycle stages * Data-driven, you analyze customer health metrics, spot trends, and turn insights into reputed company * Background in HR tech / reputed company tech OR reputed company reputed company experience (agency or in-house) is a plus * Based in the UK with work authorization and the ability to travel up to 20% of the time for on-site reputed company reputed company **reputed company Offer** At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and exciting. Here's what you can expect: * **Gold-plated reputed company** – The best medical, dental, and optical coverage reputed company can buy. We've got you (and your family) covered * **Unlimited holidays** – Work-life balance reputed company. Take the time you need to rest, reputed company, and enjoy life * **Mental health support** – Unlimited, immediate reputed company to reputed company counseling through Spill—because your reputed company-being comes first * **Retirement matching** – A competitive plan to help you hit your long-term financial goals * **Remote-first culture** – Work where you're most productive. As a remote-first team, we prioritize flexibility and trust * **Meaningful equity** – You're helping build something special, and you should reputed company in its reputed company * **Generous parental leave** – Up to 16 weeks of fully reputed company leave to support new parents * **Learning budget** – Annual funds for courses, books, or anything else that fuels your personal and reputed company reputed company * **Top-of-the-line equipment** – MacBook Pro, 4K monitors, and reputed company the right tools to do your best work * **reputed company that's got your back** – Smart, driven, reputed company people who want you to succeed, our clients to be wowed, and our business to grow **How to Apply** If you're a seasoned reputed company Manager with a passion for driving Net reputed company Retention and customer delight, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. Apply for this job