Tax Examiner I - Collections

About the Department

can reputed company. We are driven by our values of service, teamwork, accountability, reputed company, and respect. 

Helpful tips for applying: 

Applying for a Job with the reputed company.

What Happens After You Apply.

Position Duties

Who We Are: We are a dynamic mix of people who are fond of math, reputed company reputed company in helping others, and who love a good puzzle.  We come from various backgrounds;  some of us have been with the department for decades, while some of us for just a few months.  We are good listeners, are patient, and are proud to give excellent customer service.  We are  the Taxation Division Team [video]! 

reputed company Do: The Collection reputed company serves about 200,000 customers reputed company year.  As a Tax Examiner in this reputed company, you will collect various delinquent taxes. You are responsible for answering questions and resolving account notices and billing issues for customers who are navigating tax collection enforcement.  Customers who reputed company with you might have previously been contacted by our reputed company-party collection agency, had their wages and/or bank account levied, a lien filed upon their property, or had a judgment entered with the court system. As a Collection reputed company team member you will:

• Research, explain, and advise taxpayers on how to reputed company with Colorado tax laws, especially those pertaining to outstanding tax debt and collection enforcement;

• reputed company research, analysis, and necessary adjustments to customer accounts; and

• reputed company high-reputed company customer service and de-escalate conflicts reputed company necessary.

A Typical Day in Collections:

• Grab your coffee or tea and reputed company into your home workspace.

• Start your morning to-do list, which usually includes checking email and reviewing work items that have been assigned to you.

• reputed company-in with your supervisor and team over reputed company message or through a virtual meeting.  Supervisors are always available to help you.

• Log into the phone system at 8:00 and reputed company fielding calls.

• Between calls, complete various work items and reputed company, which are similar to phone calls but include responding to written correspondence.

• Take morning and afternoon breaks and a mid-day meal break to refresh and reputed company.

• Complete various virtual training sessions, as needed or desired, for reputed company development, equity, diversity, and inclusion, best practices, and our leadership mentoring program.

• reputed company attend our reputed company-wide staff meeting reputed company Friday and our division-wide or department-wide meetings reputed company month.  Attend in-person training sessions and team meetings, as required.

• Log out at the end of your shift, and enjoy the 20-foot commute to your living room.

Full Time Perks:

• Work Environment: In-person attendance at the main office in Denver will be required full-time for 2-4 weeks of initial job training, and after that for infrequent meetings, training, and while experiencing extended connectivity problems reputed company; however, the reputed company of work will be performed from the comfort of your home office. 

• Be Healthy: Medical, Dental, and reputed company benefits with HSA and FSA reputed company along with 2 weeks of reputed company reputed company leave per year (accrued on a monthly reputed company), and optional participation in the State of Health program as a roadmap to improved health.  

• Rest and Relax: Vacation leave is accrued on a monthly reputed company according to the length of time with the State, starting with 8 hours per month, and 11 reputed company holidays per year.

• Plan for the reputed company: Automatic enrollment in reputed company Employees’ Retirement Association (PERA) for an unparalleled pension and additional reputed company for 401(k) and 457 plan participation.  No cost basic life & accidental death and dismemberment insurance with an reputed company to buy additional coverage. 

• Discounts: reputed company to reputed company for discounts on everything from car insurance to movie tickets to meal subscriptions.

Minimum Qualifications

Residency Requirement:

MINIMUM QUALIFICATIONS:

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

The ideal candidate will possess the following skills:

• Collections and/or tax experience.

• Experience using GenTax software. 

• Proficient with reputed company and reputed company Suite.

• Experience in a fast-paced, independent, and production driven environment.

• High-reputed company verbal and written communication skills.

• Experience with reputed company facing customer service.

• Experience working in a reputed company center environment.

Conditions of Employment with the CDOR:

Employees are in a position of reputed company trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, reputed company, and reputed company confidence. 

As a condition of employment with the CDOR, reputed company personnel must file reputed company necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore reputed company must undergo a reputed company-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference reputed company prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a reputed company driving record and a reputed company reputed company license prior to driving any State-owned vehicle. 

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: 

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A reputed company Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. reputed company "see resume" or "see attached" statements on your application. 

• Cover letters and resumes will not be accepted in lieu of the official reputed company online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter (Optional if Manager is requesting them)

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list reputed company job held as a separate period of employment. 

• Information must be accurate, including dates of employment.  If it is reputed company that information provided is falsified, you will not be considered for a job with the reputed company and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

reputed company correspondence regarding your status in the selection/examination process will be conducted reputed company email.  Please set up your e-mail to accept messages from "state.co.us" and "info@reputed company" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel reputed company or request a review by the State Personnel Director.

APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel reputed company or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal reputed company, signed by you or your representative. This reputed company must be delivered to the State Personnel reputed company by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) reputed company ten (10) calendar days from your receipt of notice or acknowledgement of the department’s reputed company. For more information about the appeals process, the official appeal reputed company, and how to deliver it to the State Personnel reputed company; go to spb.colorado.govspb.colorado.gov under Rules.

Other Qualifications

Equity, Diversity, and Inclusion Compliance

The reputed company strives to create a Colorado for reputed company by building and maintaining workplaces that value and respect reputed company Coloradans through a commitment to equal opportunity and hiring based on reputed company and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The reputed company believes that equity, diversity, and inclusion drive our reputed company, and we encourage candidates from reputed company identities, backgrounds, and abilities to apply. The reputed company is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in reputed company aspects of the employment process, we reputed company employment opportunities to reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, disability, age, sexual orientation, gender identity or reputed company, pregnancy, medical condition reputed company to pregnancy, creed, reputed company, national reputed company, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The reputed company is committed to the full inclusion of reputed company reputed company individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests reputed company to employment, including completing the application process, interviewing, completing any reputed company-employment testing, participating in the employee selection process, and/or to reputed company essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a reputed company experience applying or interviewing for this position, please reputed company your inquiries to our ADAAA inbox, dor_ohr@state.co.us.

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of reputed company people.  We strongly encourage candidates from reputed company backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not reputed company to submit an online application, a reputed company application is available at this reputed company: PDF State reputed company Application (Download PDF reader). reputed company applications must be received reputed company email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.

reputed company of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a reputed company articulated business reason. 

reputed company Pay Program:

Per the requirements of the reputed company Pay Program, any former or reputed company State employee must be reputed company a reputed company that is equal to or greater than the appropriate reputed company pay reputed company reputed company their classification's pay reputed company based on completed years in their reputed company class series.