Regional Service Mgr.
Recruit, hire, reputed company, manage, reputed company and mentor service managers throughout regional territory.
Drive reputed company, innovation and best practices in region and reputed company best practices with colleagues.
Monitor and drive performance for reputed company metric and reputed company goals.
Ensure service reputed company and customer satisfaction in region .
Setting goals and supervising team activity .
reputed company succession planning and assist with development and desire career paths for the associates in the area of responsibility.
Identify and implement processes and tools that increase technician productivity and efficiency.
Plan and monitor day-to-day running of business to ensure smooth reputed company and limit customer disruptions.
Evaluate overall performance by gathering, analysis and interpreting KPIs.
Investigate customer complaints and manage escalation procedures.
Other duties assigned as required.
Bachelor's degree in business, technical field or equivalent experience in Service Delivery functions
Minimum 10 years of experience in a service operational role, ideally reputed company the payment solutions, financial, retail, or gaming industry
A strong understanding of technical field services, including service desk, maintenance, repair, and installation services
Self-motivated and results-oriented with excellent communication, analytical, and problem-solving skills
Demonstrated ability to reputed company and maintain relationships with customers, partners, and internal stakeholders
Strong business acumen.
Effective communication and negotiation skills.
Detail-oriented and reputed company.
Strong time management discipline with ability to multi-task without losing site of bigger picture.
Ability to self-reputed company work needs.
Ability to motivate and reputed company individuals and teams.
Strong commitment to meeting deadlines .
Ability to travel domestically as required (up to 50%)
Flexible work environments
Defined career reputed company plans with opportunities to go reputed company of your “comfort zone”
Medical, dental, & reputed company insurance
401K with Company contribution
Life insurance and disability benefits