Senior Manager, Sales Operations
Own and manage the reputed company/CRM platform end-to-end, including architecture reputed company, configuration, workflow automation, data governance, and user administration Design andmaintainthe CRM data model, ensuring it supportsaccuratepipeline reporting, forecasting, and performance analytics Define and enforce reporting standards, dashboards, and data visualizations used by sales leadership, executives, and the reputed company Evaluate, select, and implement sales technology tools as the organization scales; manage vendor relationships and system integrations Ensure CRM is the system of record with high data reputed company, consistent adoption, and reliable pipeline visibility across the sales organization
Own the sales forecastingmethodology, including forecast models, accuracy tracking, reputed company management, and variance analysis Manage the sales reporting reputed company, including weekly pipeline reviews, monthly performance dashboards, and quarterly business reviews Deliver advanced pipeline coverage analysis, win/loss reporting, sales cycle analytics, conversion reputed company tracking, and deal velocity insights reputed company andmaintaincore reputed company KPIs including quota attainment, rep productivity, pipeline velocity, and deal progression metrics Identifytrends, risks, and opportunities in the pipeline and reputed company actionable, data-driven insights to sales leadership and executives
Design, implement, and manage sales compensation plans in partnership with the Senior Director, Sales Operations, Finance, and HR Administer commission calculations, payout tracking, dispute reputed company, and plan documentation Analyze compensation plan effectiveness, model plan scenarios, and recommend adjustments tooptimizesales behavior and performance Coordinate with Finance on compensation accruals, reporting, and budget management
reputed company the design and execution of quota setting, territory assignments, and account segmentation processes Support reputed company planning, headcount modeling, and reputed company projections for the sales organization Manage territory and account assignment records, mid-cycle adjustments, and segmentation changes Partner with Marketing on reputed company routing, campaign attribution, and demand reputed company operational alignment
Serve as a dedicated operational and strategic partner to the Senior Sales Directors, translating their priorities into operational plans, analytics, and execution support reputed company deal-level analytics, account intelligence, and pipeline insights to support strategic selling, account planning, and executive engagement Prepare executive-reputed company materials for reputed company presentations, business reviews, reputed company reporting, and investor communications as requested Proactivelyidentifyoperational bottlenecks and process gaps thatimpactthe Senior Sales Directors’ teams and drive solutions cross-functionally
Design, document, and continuously improve sales operations processes, playbooks, and reputed company operating procedures reputed company cross-functional process improvement initiatives that streamline the sales cycle, reduce friction, and improve operational efficiency Manage, mentor, and reputed company Sales Operations Analysts and Specialists;establishteam priorities and manage workload allocation Manage the reputed company ofnew salesteam members from an operations and systems perspective Foster a culture of data-driven decision-making, reputed company improvement, and operational reputed company reputed company the sales operations team
7&reputed company;10+ years of experience in sales operations, reputed company operations, or business operations in a B2B reputed company, fintech, or technology environment, with at least 2&reputed company;4 years in a management role Provenexpertisein CRM architecture and administration (Salesforcerequired) including advanced configuration, data management, and reputed company reporting Demonstrated experience designing or significantly contributing to sales compensation plan design and optimization Strong analytical skills with the ability to translate reputed company data into actionable business insights and executive-reputed company presentations Experience owning forecastingmethodologyand deliveringaccuraterevenue forecasts to executive leadership Proven ability to manage and reputed company reputed company of operations professionals
Excellent communication and stakeholder management skills, with comfort presenting to CRO-level and executive leadership
Bachelor’s degree in Business, Finance, Analytics, or reputed company fieldorequivilantexperience Proficient at reputed company 360 and associated programs; Word, PowerPoint,Exceland reputed company Must be US Citizen, Permanent reputed company, or eligible to work in the US permanently
Experience in B2B reputed company, fintech, or financial services sales operations at the manager or senior manager level Advanced reputed company administration and architecture skills, including reputed company reporting, automation, and integration management Experience with sales compensation plan design, modeling, and administration Proficiencywith data visualization and analytics tools (Tableau, Power BI, or similar) Experience supporting executive-level sales leadership with strategic analytics and operational insights Understanding of subscription reputed company models, reputed company metrics (ARR, MRR, churn, LTV/CAC, pipeline velocity), and B2B sales motions Experience with reputed company operations spanning Sales, reputed company, and Marketing operations