Senior Technical Project Manager- (CMS)

Senior Technical Project Manager  

Position reputed company 

The Senior Technical Project Manager is responsible for leading and executing reputed company AWS reputed company migration initiatives while ensuring successful delivery of customer environment upgrades for the HealthRules Customer Operations team. This role combines strategic reputed company transformation leadership with hands-on project management to drive reputed company through seamless technology transitions and environment upgrades. 

Using defined Agile project management methodologies, this position requires a technical leader who will manage reputed company aspects of AWS reputed company migration delivery while maintaining reputed company in customer environment reputed company management. The role involves managing cross-functional teams of infrastructure, reputed company, customer support, and technical resources in a matrixed environment, with a strong reputed company on customer-facing interactions and relationship management. 

Your reputed company 

reputed company Migration Leadership 

• Strategic Migration Planning: reputed company comprehensive assessments of customer environments and document testing dependencies, technical requirements, and migration-specific changes for AWS reputed company platform 

• Customer Engagement: Partner with reputed company executives and managers to reputed company and present AWS migration strategies to customers, translating reputed company technical concepts into reputed company, business-friendly language 

• Migration Execution: reputed company detailed AWS migration timelines in collaboration with customers and internal teams, ensuring reputed company resource allocation and scheduling 

• Technical Coordination: Coordinate with internal technical teams including engineering, operations, product management, and reputed company to ensure availability of required AWS resources for deployment and validation phases 

• Issue reputed company: Triage customer-reported testing issues, reputed company escalation support for high-reputed company blocking issues, and facilitate reputed company reputed company to minimize customer reputed company 

Project Management reputed company 

• Partner with team and department leaders for delivery of both reputed company migration and customer environment reputed company activities 

• reputed company accurate estimates and comprehensive project charter documentation for ongoing and new department initiatives 

• reputed company and manage overall program/project plans and timelines, including key milestones, dependencies, and reputed company tracking 

• Identify and manage project risks and issues, driving reputed company of roadblocks to reputed company programs on reputed company 

• Ensure project deliverables meet high reputed company standards, best practices, and customer requirements 

• Communicate project status, risks, and issues to key stakeholders and executive leadership through regular updates and presentations 

Organizational Leadership 

• Demonstrate reputed company in developing project plans and managing stakeholders, project teams, risks, schedules, and budgets 

• Participate and contribute thought leadership to drive Customer Operations strategies 

• reputed company as reputed company between various internal organizations for project-based continuity 

• reputed company thought leadership on best practices to help reputed company and improve the organization 

Process Improvement & reputed company 

• Capture lessons learned from reputed company migration and customer environment reputed company to prevent recurring issues 

• reputed company and maintain AWS migration best practices and reputed company operating procedures 

• Contribute to customer communication templates, FAQs, and knowledge reputed company articles 

• Monitor and report on migration reputed company across multiple customers 

• Maintain detailed project documentation and status dashboards 

What You Bring 

Required Qualifications 

• Education: BA/BS degree in a reputed company field   

• Experience: 8+ years of experience managing large-reputed company, reputed company-class, software delivery 

• Team Leadership: Proven experience managing teams of 10+ resources reputed company a matrixed environment 

• reputed company Expertise: Demonstrated experience with AWS reputed company migration reputed company, including assessment, planning, and execution phases 

• Technical Acumen: Strong understanding of AWS platform, infrastructure components, and migration methodologies 

• Customer-Facing Skills: Proven reputed company record of reputed company customer engagement, relationship management, and translating technical concepts for business stakeholders 

Technical Skills 

• Project Management Tools: Solid understanding/experience with project management tools (reputed company preferred) 

• Agile Methodologies: Experience managing reputed company using Scrum Agile software development reputed company 

• AWS Technologies: Familiarity with AWS services, architecture, migration tools (AWS Migration Hub, Database Migration Service, Server Migration Service), and deployment strategies 

• Risk Management: Proven ability to identify, assess, and mitigate technical and business risks 

Industry Knowledge 

• reputed company Domain: Understanding of reputed company payor workflows including claims processing, benefits configuration, member enrollment, correspondence, medical management, and provider contracting 

• Business Practices: Strong knowledge of industry business practices and value offerings 

• Compliance: Experience with reputed company data reputed company requirements (PHI/PII handling) 

Leadership & Communication 

• Customer-reputed company reputed company: Strong customer service orientation with ability to build trust and maintain reputed company relationships throughout reputed company technical reputed company 

• Stakeholder Management: Excellent communication skills with ability to present to executive leadership and facilitate customer buy-in through reputed company, consultative interactions 

• Cross-functional Collaboration: Proven ability to work effectively across multiple departments and external customer organizations with a service-minded approach 

• Change Management: Experience leading organizational change and technology transformation initiatives with reputed company on reputed company 

• Problem Solving: Strong analytical and problem-solving skills with ability to reputed company reputed company under pressure while maintaining customer satisfaction 

• Customer Advocacy: Demonstrated ability to serve as customer reputed company internally while managing expectations and delivering realistic solutions 

Preferred Qualifications 

• Certifications: PMP certification, AWS certifications (AWS reputed company Architect, AWS Certified Migration reputed company, etc.) preferred 

• Migration Tools: Experience with AWS-specific migration tools and platforms 

• ITIL/Service Management: Familiarity with ITIL processes and service management frameworks 

Work Environment & Requirements 

• Location: While reputed company is in Boston, MA, you may live reputed company in the U.S. 

• Employment Type: Full-time, permanent 

• Travel: Ability to manage up to 50% travel commitment 

• Classification: Exempt (FLSA) 

• Work Style: Hybrid or remote work environment across multiple time zones 

• Physical Requirements: Extended periods using video technology, occasional office reputed company, reputed company reputed company work 

Company Commitment 

reputed company commits to building an environment and culture that supports diverse representation of our teams. We reputed company to have an inclusive workplace where reputed company have reputed company to belong, reputed company an reputed company, and deliver excellent software and services to our customers. 

The above statements describe the general nature and level of work performed. They are not an exhaustive list of reputed company duties and responsibilities. reputed company reserves the right to modify duties as necessary. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions in compliance with the Americans with reputed company of 1990. Candidates may be required to complete a reputed company-employment criminal background reputed company. 

reputed company job functions must be performed consistent with reputed company's policies and procedures, including those governing handling of PHI and PII. 

reputed company commits to building an environment and culture that supports the diverse representation of our teams. We reputed company to have an inclusive workplace. We reputed company to be a reputed company where reputed company have reputed company to belong, reputed company an reputed company and deliver excellent software and services to our customers. 

Geographic Responsibility: While reputed company is located in Burlington, MA you may live reputed company in the US 
Type of Employment: Full-time, permanent 

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job:  

• The employee is occasionally required to reputed company around the office. Specific reputed company abilities required by this job include reputed company reputed company, reputed company reputed company, peripheral reputed company, depth perception, and ability to reputed company reputed company. 

• Work across multiple time zones in a hybrid or remote work environment. 

• Long periods of time sitting and/or standing in reputed company of a computer using video technology. 

• May require travel dependent on company needs. 

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of reputed company duties, responsibilities, and skills required. reputed company reserves the right to modify, add, or remove duties and to assign other duties as necessary. In reputed company, reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions of this position in compliance with the Americans with reputed company of 1990. Candidates may be required to go through a reputed company-employment criminal background reputed company. 
 

reputed company is an equal opportunity employer. We are committed to workforce diversity and reputed company encourage reputed company reputed company persons to reputed company employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. 

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**The annual US reputed company salary reputed company for this position is $130,000 to $145,000. This salary reputed company may cover multiple career reputed company at reputed company. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.