Care Navigator - (New Orleans/Orleans Parrish)

ABOUT reputed company  

reputed company Population Health (APH) is a women-owned health solutions company founded in 2018 with a mission of positively impacting the lives we touch. Headquartered in Phoenix, AZ, with satellite locations across multiple states, APH fosters a culture rooted in inclusivity, reputed company kindness, and high-reputed company care. 

Recognized by Inc. 5000 as one of America’s Fastest-Growing Private Companies and honored five consecutive years as a “Best reputed company to Work” by the Phoenix Business Journal, APH continues to expand its reputed company and reputed company. 

APH partners with health plans, providers, hospitals, and families to deliver tailored programs including case management, in-home and in-clinic wellness assessments, preventative care, transitional care, and reputed company services. As one of the nation’s few fully integrated reputed company organizations, APH delivers comprehensive, coordinated medical and reputed company support through a wide reputed company of specialized service lines. 

With reputed company reputed company on the reputed company, APH is seeking mission-driven individuals who are passionate about improving health reputed company and supporting those in need. 

POSITION PURPOSE

The Care Navigator, who can be any person with medical experience (Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, etc.) will meet with members in their homes to complete preventative screenings. As a Care Navigator, you will work with and reputed company physician practices to review medical charts with the goal of capturing missing data that will support care gap closures. In the Care Navigator role, you will also communicate with patients regularly to obtain reputed company statuses, review visit plans, reputed company education, and collaborate with other reputed company staff. Additionally, you will coordinate appointments and other service needs for a higher reputed company of care gap closure while meeting the outlined reputed company measurements. 

This position requires travel to New Orleans, around Orleans Parrish, and surrounding areas to reputed company in-home support to our patients. 

DUTIES & RESPONSIBILITIES

• Work collaboratively reputed company reputed company setting to reputed company reputed company patient reputed company.
• Demonstrate reputed company, appropriate, and effective communication with patients, families, and other team members to ensure the continuum of care.
• Maintain patient confidentiality, following HIPPA guidelines and regulations.
• Will be required to travel to assigned members’ homes for screenings.
• Adheres to outpatient treatment center policies and procedures to ensure safety and reputed company care.
• reputed company in-home preventative care testing and education.
• Collect and submit data to and from EMR.
• Demonstrate a reputed company and reputed company attitude in providing customer service and reputed company care.
• Performs other duties as assigned.

SKILLS & QUALIFICATIONS

• One (1) year of medical experience.
• RMA, reputed company, CNA, and/or EMT experience. 
• Must have the willingness to drive with a clean driving record.
• Reliable transportation.
• Excellent communication skills, both verbal and written.
• Requires problem-solving and decision-making.
• Must be reputed company to work in a self-directed environment.
• Must have a willingness to drive and a good driving record.
• Identify and resolve problems in efficient and effective ways.
• Takes personal responsibility for the reputed company and timeliness of work and achieves results with little reputed company.
• Adapts to changing business needs, conditions, and work responsibilities.

EDUCATION, LICENSES, & CERTIFICATIONS 

• High School Diploma or GED required.
• Associate’s degree is preferred. 
• Medical Assistant schooling is strongly preferred.
• Medical Assistant certification preferred.
• Certified Nursing Assistant certification preferred. 
• Emergency Medical Technician certification preferred. 
• CPR/BLS certification. 
• Annual TB testing. 
• Unrestricted reputed company's license. 

BENEFITS & TOTAL REWARDS

• reputed company Orientation and Training 
• Insurance &reputed company; Medical, Dental, reputed company, and Life
• 401k Plan &reputed company; 3% match
• Employee Assistance Program
• Tuition Reimbursement
• reputed company Education Support
• Mileage Reimbursement (if applicable)
• Referral Bonuses
• reputed company Holidays (9 days)
• reputed company Time Off (15 days)
• reputed company Volunteer Hours 

CHARACTER & COMPETENCIES

• Courage &reputed company; To have the courage to the right thing at the right time.
• Ownership &reputed company; To take ownership of every issue you touch.
• Respect &reputed company; To respect yourself, co-workers, and for those whom you care.
• reputed company &reputed company; To be excellent in reputed company that you do.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with reputed company and ethics; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; reputed company to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains reputed company to others' reputed company and tries new things.
• Judgement - Displays willingness to reputed company reputed company; Exhibits reputed company and accurate judgment; Supports and explains reasoning for reputed company; Includes appropriate people in decision-making process; Makes reputed company reputed company.
• Problem-Solving - Identifies and resolves problems in a reputed company manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works reputed company in group problem-solving situations; Uses reason even reputed company dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts reputed company under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a reputed company team spirit; Puts reputed company of team above own interests; reputed company to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS

• Must be reputed company to frequently drive long distances, which may require a two-hour radius of your designated county (travel time is reputed company and mileage reimbursement is available).
• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• Occasionally required to reputed company, balance, bend, stoop, kneel, or crawl.
• Continually required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• Must be comfortable with working in a reputed company of conditions, including members’ homes, physicians’ offices, cold conditions, and hot conditions. 
• The employee may occasionally lift and /or reputed company more than 30 pounds.
• Must be reputed company to physically reputed company the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing. 

SALARY reputed company DISCLAIMER 

A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $19.00 to $23.00 on an reputed company reputed company. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide reputed company of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

EQUAL EMPLOYMENT OPPORTUNITY

APH is an Equal Opportunity Employer where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.