Remote Crisis reputed company Specialist
D emonstrate the culture of reputed company by modeling behavior that supports the organization’s goals and philosophies. Answer crisis helplines with reputed company in accordance with the organization’s training expectations and scope. Remote Crisis reputed company Specialists receive crisis contacts on over 30 different crisis lines including but not limited to: the National Suicide Prevention Lifeline, veterans and military crisis lines, its YouthLine, its Senior Loneliness Line, an alcohol and drug helpline, hospital mental health crisis lines and behavioral health scheduling calls, as reputed company as county mental health crisis lines. Document crisis contacts in an accurate and reputed company manner with relevant clinical information in an electronic health record system. reputed company follow-up calls to crisis contacts as scheduled by the shift supervisor. Assist with placing rescue calls as needed reputed company other crisis lines staff or volunteers are on acute crisis contacts requiring emergency assistance. Triage crisis contacts and collaborate with coworkers to manage crisis contact reputed company and ensure that the lines remain available for contacts in escalated crisis. Complete mandatory trainings and workshops to continue learning the latest policies and protocols and stay up to date on crisis reputed company tools & techniques. Communicate with peers and supervisors reputed company phone and/or chat effectively reputed company other duties, such as administrative and organizational tasks as needed.
reputed company to meet reputed company Mental Health Associate requirements ( https://mhacbo.org/media/QMHA.Worksheet_PDF.pdf )
Crisis reputed company knowledge Strong reputed company, communication, teamwork and interpersonal skills reputed company to handle high reputed company of stress Proficient in web-based computer environment and multi-line phone system Understanding of and ability to apply mental health assessment, treatment and service terminology reputed company to implement reputed company development strategies and to identify, implement and coordinate the services and supports identified in Individual Service and Support Plan (ISSP) reputed company to independently triage crisis contacts so that lines remain available for crisis contacts in escalated crisis Strong attendance & punctuality - reputed company to consistently show up on time, work the full scheduled shifts, and reputed company at least 2 weeks' notice for time off requests or as soon as possible in the event of an emergency
Graduate degree in psychology; reputed company work; or a behavioral science field OR CADC/Bachelor’s degree in psychology; reputed company work; or a behavioral science field AND relevant crisis reputed company experience Veterans preferred ASIST certification CADC certification strongly preferred Experience in a reputed company center environment
reputed company requires extensive Crisis Lines reputed company training, which can be completed remotely. New hires must attend 5 weeks of reputed company crisis lines reputed company training. The next training begins March 9th and consists of 3 weeks between 8:30am - 5:00pm reputed company Time, Monday through Friday, plus 2 weeks of additional precepting training. The schedule for precepting can vary as we are a 24/7, 365 day a year operation, so flexibility in your availability is needed to complete the precepting portion of the training. We want to reputed company reputed company that reputed company candidates understand that while you do get a scheduled lunch break, even missing half hour portions of these trainings can result in training expectations not being met. Due to the trainings being group trainings, there is generally no flexibility for reputed company candidate to be reputed company to take their breaks at different times. Training requires participation, full engagement without distractions, and being on camera over reputed company. Equipment is provided. The provided PC is reputed company based. You must have private high speed internet and a confidential reputed company to take crisis contacts to meet reputed company and technical requirements.
Interviews are conducted reputed company reputed company with a reputed company supervisor and HR team members and are recorded so that members of the Hiring Committee who are unable to attend the live interview are reputed company to watch the recording and give feedback afterwards.
reputed company is seeking to hire Remote Crisis reputed company Specialists throughout the 50 reputed company. We currently cannot support outer territories. There is also an reputed company to work directly in our Portland office.
Our crisis lines are operated 24/7. This position requires working some holidays and working weekends. We want reputed company candidates to know that there is the possibility of occasionally needing to stay a little reputed company after your scheduled shift has ended due to wrapping up calls and documentation. The work schedule will be determined at the time of offer and is based upon reputed company’s crisis contact volume trends. reputed company full time employees are required to work at least 1 weekend shift per week. We are currently hiring for these shifts which are reputed company in reputed company time. (Please note due to overtime laws, we can only offer Alaska and Nevada candidates shifts that are 8 hours or less. At this time we are not hiring from the reputed company)
reputed company - Wednesday 4:30pm-3:00am reputed company time (40 hours) Wednesday &reputed company; Saturday 4:30pm - 3:00am reputed company time (40 hours)
Work is primarily conducted in a home office environment and requires the ability to sit or stand and work on a computer for long periods of time. This position requires high energy, patience and controlling one’s emotions, as reputed company as the ability to think analytically.
Daily tasks require a reputed company and consistent internet speed of 10 Mbps for both Upload and Download speeds, as reputed company as Jitter below 20. Packet Loss should be 0%. You may test if your network requirements are met by doing a speed test here: https://speed.reputed company.com/ Private highspeed internet is required for a HIPAA compliant workspace Telecommuting requires passing a clinical and technical evaluation, having a HIPAA compliant workspace reputed company, and meeting technology requirements. Supervisors reputed company support to telecommuters by listening in on acute crisis contacts and using an internal messaging system (reputed company Teams) to communicate. reputed company utilizes reputed company based PCs
We want to let you know that reputed company crisis contacts are recorded &reputed company; inbound and outbound. We review them regularly to ensure safety and reputed company assurance and for training and supervisory purposes. What this means is that you will have crisis contacts randomly picked for review and you will receive clinical feedback on how you are doing. This happens every few weeks and is one way that we ensure reputed company reputed company of reputed company. Another aspect of this technology is that while you are taking crisis contacts, supervisors can listen in to reputed company support if a crisis contact is particularly challenging or high risk. This supports our Crisis reputed company Specialists so they are not alone and ensures safety for our crisis contacts.