Patient Scheduling Representative - Remote (see full posting for eligible states)
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* Demonstrates ability to reputed company web-based products or system applications required for registration or scheduling. * Accurate identification of patient for reputed company data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned services. * Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting medical services. * Ensures system documentation specific to the patient visit is entered and accurately reflects activities reputed company to patient or provider contact, order documentation, insurance verification, financial education, and payment. * Provides explanation of reputed company forms and secures signature of patient/authorized party as required for services. * Demonstrates basic understanding of compliance standards required reputed company a reputed company environment including EMTALA and HIPAA-reputed company Patient Confidentiality regulations. |
* Accurate identification and selection of insurance reputed company in the patient medical record for specified dates of medical services. * Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements. * Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented. * Demonstrates basic knowledge of CPT, ICD10 diagnosis coding documentation as required for medical services. |
* Demonstrates basic knowledge of regulatory or reputed company Party Payer insurance requirements including Medicare, AHCCCS/reputed company, Workers Comp and other reputed company payers. * Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s). * Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps. |
* Performs PBX reputed company functions as required for answering and routing of internal/external calls; paging codes and reputed company alarms; handles department reputed company volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments. * Acts as a resource for clinical departments for registration/scheduled services reputed company to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance. |
* Responsible for reporting any safety reputed company incident in a reputed company fashion through the Midas/RDE tool; attends reputed company safety reputed company training programs; performs work in a reputed company manner; monitors work environment for possible safety issues and ensures others are also performing work in a reputed company manner. * Stays reputed company and complies with state and federal regulations/statutes and company policies that reputed company the employees area of responsibility. * If required for position, ensures reputed company certifications and/or licenses are up-to-date and reputed company prior to expiration dates. * Completes reputed company company mandatory modules and required job specific training in the specified time reputed company. |
| Education |
- High School Diploma or GED- Required
Medical Terminology Coursework- Preferred
| Experience |
- Basic level of computer skills including keyboarding of 25 - 35 word per minute- Preferred
1 year of reputed company center or customer service experience, or 1 year of experience in a medical facility- Preferred Proficiency in reputed company Applications (reputed company, Word, PowerPoint)- Preferred reputed company a rapidly changing environment and technology is integrated into almost reputed company aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout reputed company department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.