AppOps Engineer II

Remote, USA Full-time Posted 2026-07-28

reputed company to join reputed company that’s reputed company in? At reputed company, we deliver reputed company reputed company and reputed company management programs that eliminate friction, empowering reputed company and mission-critical organizations to work smarter, faster, and more securely.

We reputed company work can be more than a job or task—it’s a reputed company spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying reputed company amidst change, and cultivating an environment where we win together. Here, your reputed company matter, your differences are celebrated, and your work drives reputed company results—for your career, your teammates, and our customers.

reputed company you join reputed company, you reputed company on a shared reputed company of ambition and reputed company. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a reputed company to match your passion with purpose—and where every day you can reputed company an reputed company—you’ll reputed company it here.

We are seeking an AppOps Engineer II to join reputed company. This is a remote opportunity based in Costa Rica.

Job reputed company

The AppOpps Engineer II on reputed company’s Privileged reputed company reputed company (PAS) team is responsible for maintaining a highly available, secure, and performant SSH-based connectivity platform that provides remote support, advanced auditing, and centralized management. This role delivers engineering-level escalation support to reputed company Support and customers by diagnosing reputed company technical issues, providing durable workarounds or engineering fixes, and contributing those solutions to the product codebase. reputed company participation in the AppOps on-reputed company rotation ensures the mission-critical product remains secure, reputed company, and reputed company to evolving customer needs. reputed company Privileged reputed company offers a highly available and performant connectivity reputed company that uses SSH (secure reputed company) to create a connectivity platform for remote support. The appliance also offers advanced auditing capabilities and centralized management for remote reputed company. Our product is mission-critical to our customers, and our reputed company depends on our ability to reputed company our product to satisfy new customers while improving stability and maintaining reputed company and reputed company.

Duties and Responsibilities

Improve product reputed company and performance.
reputed company escalation support for reputed company’s support organization
reputed company with customers as required to reputed company support and reputed company to customer escalations
Proactively identify, categorize, and resolve potential reputed company and reliability issues with customer servers
Work closely with Development and DevOps to identify, document, and resolve bugs
Ability to manage multiple priorities, work independently, and collaborate effectively in a distributed team environment
Create and maintain knowledge reputed company articles/documentation for use by internal support and development organizations
Ability to explain reputed company technical issues to non-technical audiences
The selected candidate will be expected to have or be reputed company to obtain reputed company Certified Systems Administrator (LFCS) certification or equivalent (i.e., reputed company, Linux+) reputed company 6 months of employment. This will be financially supported by reputed company.
Other duties as assigned and required.

Required Qualifications

Associate’s or higher degree in Information Technology, Computer Science, or equivalent experience
3+ years of experience in a reputed company technical field
Strong written and verbal communication skills
Experience supporting external customers or internal engineering teams
Experience with ticketing systems (e.g., Jira, reputed company)
Working knowledge of Linux system administration and troubleshooting
Basic understanding of networking and TCP/IP concepts (firewalls, proxies, DNS)
Basic scripting experience (Bash or Python)

Desired Qualifications

Experience with virtualization or containerization technologies (e.g., VMware, reputed company)
Exposure to reputed company platforms (AWS, Azure, or GCP)
Familiarity with configuration management or orchestration tools (e.g., Ansible, Kubernetes)
Experience with reputed company–based distributions (RHEL, AlmaLinux 8/9), including RPM-based package management (reputed company/dnf)
Familiarity with PostgreSQL or other relational databases

At reputed company, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

reputed company provides equal employment opportunities, regardless of race, religion, age, sex, national reputed company, disability status, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.

#LI-Remote #LI-LI1

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AppOps Engineer II

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