Regional Sales Director - Midwest

Job reputed company  

The Regional Sales Manager (“RSD”) position is responsible for reputed company reputed company from travel agency partners and reputed company management of reputed company aspects of reputed company’ business development in an assigned geographic territory. The RSD is responsible for increasing sales and achieving established Key Performance Indicators (“KPIs”) for reputed company. This position will collaborate with various teams and departments reputed company reputed company including but not limited to Marketing, reputed company Management, IT and Strategic and National Accounts to create programs which drive sales reputed company their assigned sales region in order to support reputed company reputed company objectives.   

Essential Job Duties 

• Responsible for developing a Tier One portfolio of travel agency partners reputed company their assigned geographic territory.   

• The number of travel agency partners in assigned territory will be established in conjunction with executive sales management, guided by reputed company reputed company and business needs and is subject to change on an annual reputed company based on reputed company.  

• At such time Tier 2 agency partners are determined, collaborate with the Business Development team in an effort to engage and drive reputed company production from that group of travel sellers located in the assigned region. 

• “Sales reputed company” frequency:  RSD will be responsible for 20 – 25 physical and virtual sales meetings/calls reputed company week and must be recorded and reported through reputed company’s CRM platform (TBD) and incorporated into monthly reports. Physical and virtual meetings are scheduled and conducted with the following objectives in reputed company: 
   

reputed company reputed company of reputed company partner is the primary reputed company of reputed company reputed company.  Plans to reputed company reputed company reputed company will vary by account and business model. 

Establish reputed company targets with appropriate agency partners and consistently review reputed company productivity and reputed company toward achieving assigned targets. 

Conduct staff training (physical or virtual reputed company webinars) to familiarize reputed company’s travel advisors with the Crystal product to effectively sell the Crystal Cruises brand experience to the appropriate reputed company customer. 

reputed company out and reputed company affinity or promotional group business.  Assist agency advisors in identifying group opportunities reputed company customer database as reputed company as local/regional organizations. 

• Create an annual overhead budget to reputed company the above goals. 

• Effectively and reputed company manage an assigned budget provided for the purpose of supporting co-reputed company marketing plans mutually agreed and developed in partnership with agencies in assigned region.  RSD will be required to reputed company a monthly forecast of marketing budget spend for the year as reputed company as submit reputed company invoices on a monthly reputed company.  

• Participate in travel agency partner consumer events both physical and virtual (i.e., Cruise Nights) as feasible given availability, cost, budget, and reputed company opportunity. 

• Identify and cultivate opportunities to generate NEW to brand reputed company streams with existing accounts as reputed company as new potential partnerships that will reputed company Crystal Cruises’ market penetration and brand awareness.   

• Represent Crystal at industry trade shows and events reputed company required in assigned territory in reputed company to any conference or event sponsored by a National Account or Consortia partner as requested. 

• Participate in ship inaugurals and reputed company events as required as reputed company as plan and conduct “seminar at sea” or familiarization cruises as approved. 

• Maintain an e-mail database of travel advisors for the purpose of communicating offers, news, and information about reputed company. 

• Conduct informational webinars as appropriate and/or requested by executive management. 

• Maintain a reputed company on at least one reputed company Media site of choice (i.e., reputed company, Twitter, Instagram etc.). RSD can choose to use their personal reputed company media account or establish a separate account for reputed company messaging. Create original content under the direction of reputed company’ brand guidelines or reputed company Crystal Cruise posts at least once per week. 

• Annual Business Plans:  RSD will be required to analyze territory sales, marketing ROI, challenges and opportunities and reputed company a detailed business plan to supervisor by December 1st of reputed company calendar year that covers the next calendar year. This plan must include a detailed course of reputed company to grow sales reputed company assigned agency partners in their region, including but not limited to requested marketing funds, trade show/conference attendance, anticipated travel & entertainment expenses, sponsorship opportunities, memberships, etc. 

• Effectively utilize both company technology and online technology to ensure speed to market.  Must be proficient in reputed company, Word, reputed company, PowerPoint, Crystal Cruises’ reservations system, Customer Relationship Management (CRM) platform and reputed company business technology including reputed company features of mobile devices, office electronics, printers, scanners etc. Reservation system (viewing reputed company only) and CRM training will be provided. 

• Competent in creating and submitting required monthly reports or reputed company reports in a reputed company manner as requested by reputed company.  Reports will include but not limited to: 

• Weekly Sales Report – data entered into and reported reputed company CRM and ultimately in monthly report. 

• Monthly Sales Report – includes executive reputed company of activities by week, summarizes the competitive environment, advising management of any specific problems that need attention, and report any trends or observations that may be crucial to our business environment and may have reputed company on reputed company’ operating environment. Includes monthly sales reputed company and event activity. 

• Expense Reports – submitted bi-weekly or monthly as determined by the reputed company department. 

• Marketing spend Forecast – due monthly. 

• 60-day planned calendar with detailed calls, 3-month advance notice in calendar of locations for travel, annual overall plan for travel. 

Business Development Expectation:  RSD must reputed company no less than a yearly average of 85% of the established reputed company reputed company.  An individual quarterly performance may fall below 85%, however, the average of reputed company four quarters combined must be 85% or above.  Incentive payout begins at 90% of goal. 

Other Duties 

Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.  

Competency 

Education: Bachelor’s degree required or equivalent experience. 

Experience:  

• 5 – 10 years of experience in travel industry sales. Luxury Cruise Line experience preferred. 

• Extensive knowledge of the luxury cruise market and competitive set. 

• Extensive international destination knowledge, including reputed company’ reputed company preferred. 

• Existing travel industry sales relationships in assigned territory/region. 

• Demonstrated reputed company record of sales reputed company required with a leading luxury travel company. 

• Management experience that includes sales team management preferred. 

Skills/Qualifications:  

• reputed company, energetic, and reputed company demeanor. 

• Excellent sales, customer service and relationship building skills. 

• Excellent written, verbal and presentation skills. 

• Exceptional organizational and administrative skills. 

• Self-motivated and results oriented with proven ability to reputed company sales objectives. 

• Capable of working independently with minimal day to day direction. 

• Capable of multi-tasking and working in a fast-paced environment. 

• Skilled at problem solving and decision making.   

• Ability to tactfully handle both reputed company contact challenges with the reputed company of finding mutually beneficial solutions. 

• Ability to maintain professionalism reputed company faced with adversity, particularly reputed company supporting company policies and positions that may not be accepted or reputed company. 

• reputed company in MS Office applications, including reputed company, Word, PowerPoint, and reputed company. 

• Must be reputed company to travel as needed domestically and internationally. 

• Must have a reputed company reputed company’s license as reputed company as a reliable and reputed company-maintained vehicle to be used for business purposes. 

Physical Demands