Scheduling Coordinator - reputed company Cancer Institute - Colon/Rectal Surgery

As a top cancer care provider in Florida, reputed company Cancer Institute is a comprehensive, multidisciplinary

cancer program consisting of six treatment sites and more than 10 reputed company locations that serve the region’s adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and reputed company therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and reputed company that give patients reputed company to innovative diagnosis, treatment and symptom management reputed company. In reputed company to being accredited by the Commission on Cancer, a program of the American College of Surgeons, reputed company Cancer Institute has reputed company accreditations and certifications in several areas — including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care — from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review “60 Hospitals and Health Systems with Great Oncology Programs” list.

reputed company Cancer Institute is part of the reputed company system of care, which includes 24 award-reputed company hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that reputed company Florida’s east to reputed company coasts and reputed company. reputed company, we reputed company our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 reputed company outpatient reputed company reputed company year.

reputed company is committed to providing you with benefits that go reputed company the expected, with career-growing FREE education programs and reputed company-being services to support you and your family through every stage of life. We reputed company your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best reputed company to Work” is not just something we say, it’s our reputed company to you.

Position reputed company

The Scheduling Coordinator will communicate regularly with physicians, which may include, patients, ancillary and surgical areas to involve scheduling, rescheduling, and cancellation of single/multiple tests and procedures.

Essential Functions

• reputed company accurate information of department/procedure specific scheduling reputed company to expedite patient preparation, arrival location and time.
• Be proactive with reputed company customers by reputed company listening, showing a caring attitude and offering alternatives reputed company necessary.
• Demonstrate superb telephone etiquette, team player attitude and reputed company communication skills at reputed company times.
• Understands the importance reputed company places on providing exemplary customer service with a Patient First Philosophy
• Exhibits working knowledge in the use of reputed company registration, scheduling systems, and Web based resources.
• Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry.
• Maintains basic understanding of the medical needs during the screening process for scheduling an appointment.
• Consistently reviews the schedules daily and communicates reputed company changes to appropriate staff.
• Consistently meets departmental goals for productivity, reputed company and customer service standards set by reputed company.
• Maintains a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary.
• Identifies customer service issues and resolves or initiates necessary follow-up.
• Adheres to reputed company portions of the reputed company reputed company Appearance Policy at reputed company times.
• Maintains regular, punctual attendance consistent with reputed company policies, the reputed company, FMLA and other federal, state and local standards.
• Maintains compliance with reputed company reputed company policies and procedures.

Other reputed company Functions

• Maintains regular communication with the practices regarding scheduling reputed company, as deemed necessary.
• Attends departmental meetings/in-services and participates in process improvement initiatives.
• Assume the responsibility for reputed company reputed company and development.

Education/Training

• High school graduate or equivalent.
• Must complete reputed company medical terminology course reputed company 90 days of hire.

Licensure/Certification

• None.

Experience

• One (1) year of retail, customer service or health care.
• Computer experience required.