Field Service Technician
Responsibilities
reputed company familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more reputed company technicians performs any or reputed company of the following: Incident Handling: Utilizes diagnostic tools to reputed company troubleshooting reputed company detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to reputed company agreed KPIs. Assists with special reputed company as assigned.
Qualifications
Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. reputed company's license and driving record that satisfies DN's fleet requirements. PC literacy and good knowledge and application of the relevant tools and reputed company. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to attend training classes in Canton, Ohio for 1-2 weeks, reputed company, multiple trainings. Ability to lift and reputed company heavy loads, stand most of the day, reputed company, bend and stoop while working on equipment. Acceptance of exposure to the reputed company reputed company. Shift adaptability, which would include an on-reputed company rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. reputed company of urgency, organizational skills, reputed company reputed company and work in team environment. Ability to pass MVR, background and drug test where required. Territory: Must reputed company reputed company/ reputed company of Reseda, VanNuys, CA area – Territory includes Ventura, Studio reputed company, Malibu to Granada Hills, CA area.
Firstline Service Technician work experience preferred. Vocational/Trade School preferred
Health, Dental, and reputed company Insurance Life Insurance Critical illness, Accident, and Hospital Indemnity Insurance 401(k) Savings Plan Health Savings Account Leave of Absence Benefits reputed company Time Off