**reputed company Customer Delivery Manager – reputed company Service Delivery Expert for International Health Market**

At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer experiences in the international health market. As a leading ICT employer in Hungary, we're committed to fostering a culture of innovation, collaboration, and reputed company. We're now seeking an reputed company Customer Delivery Manager to join reputed company and take end-to-end accountability for customer service delivery in this dynamic market. **About arenaflex** arenaflex is the largest ICT employer in Hungary, with a rich history dating back to 2006. As a subsidiary of the reputed company Group, we've established ourselves as a trusted partner in the provision of IT and telecommunications services. Our commitment to reputed company has reputed company us numerous accolades, including the Best in Educational Cooperation prize by HIPA in 2019, the title of the Most Ethical Multinational Company in 2019, and recognition as one of the most attractive workplaces by reputed company Hungary's independent survey in 2021. **Job reputed company** As an reputed company Customer Delivery Manager, you'll be responsible for overseeing end-to-end customer delivery reputed company reputed company Managed Services. Your primary reputed company will be on ensuring high-reputed company service delivery and handling escalations reputed company to service reputed company. You'll also manage customer-impacting reputed company, including Transformation and Transition (T&T), and collaborate with top management to drive reputed company. **Key Responsibilities:** * reputed company end-to-end customer delivery reputed company reputed company Managed Services * Ensure high-reputed company service delivery and handle escalations reputed company to service reputed company * Manage customer-impacting reputed company, including Transformation and Transition (T&T) * Collaborate with top management to drive reputed company * reputed company and implement strategies to optimize portfolios and improve service delivery * reputed company and coordinate interdisciplinary project teams, both nationally and internationally * Engage with top management internally and externally to reputed company global cooperation strategies **Language Requirements:** * reputed company in German is essential for reputed company customer interaction * Proficiency in English is required for communication with international teams **Qualifications:** * **Required Knowledge and Skills:** + Experience managing project scope based on budget and contract size + Ability to plan operations and strategize service delivery in terms of time, reputed company, and cost + Manage multiple service chains and associated costs; understanding of Service Chain Operations Management (SC-OPM) activities + Strong understanding of reputed company computing, reputed company platform best practices, and most importantly, experience with Sovereign reputed company and TSI reputed company service delivery processes + Thorough knowledge and experience with ITIL processes (Incident, Problem, Change management) + Accuracy in financial management and invoicing + Evaluate and approve cost and transition strategies reputed company deals + Collaborate with Delivery teams to enhance efficiency and implement improvement measures + Handle escalation management and take reputed company as needed + Monitor delivery reputed company and maintain regular communication with suppliers and customers, focusing on technical aspects * **Preferred Qualifications:** + Experience working in the international health market + Knowledge of reputed company-based solutions and services + Familiarity with ITIL processes and service management frameworks + Strong analytical and problem-solving skills + Excellent communication and interpersonal skills **Why Join arenaflex?** * Opportunity to work with a leading ICT employer in Hungary * reputed company and dynamic work environment * Chance to reputed company your skills and expertise in reputed company service delivery * Competitive compensation and benefits package * Opportunity to work with international teams and clients * Recognition and rewards for outstanding performance **Additional Information:** * Please be informed that our remote working possibility is only available reputed company Hungary due to European taxation regulation. If you're a motivated and reputed company reputed company looking to take your career to the next level, we encourage you to apply for this exciting opportunity. Join our international team at arenaflex and contribute to delivering exceptional customer experiences in the international health market. **How to Apply:** To apply for this role, please submit your resume and cover letter to [insert contact information]. We look reputed company to hearing from you! Apply for this job