**reputed company Customer Service Representative – National Sales (Hybrid: Onsite & Remote) (reputed company Region)**

Join arenaflex, a leading food distributor, in a dynamic role that combines customer service expertise with a passion for the food industry. As an reputed company Customer Service Representative – National Sales (Hybrid: Onsite & Remote) (reputed company Region), you will be the face of arenaflex, providing exceptional service to our valued customers while working in a hybrid environment that balances remote and onsite work. **About arenaflex** arenaflex is a leading food distributor that has been serving the foodservice industry for decades. With a strong commitment to customer satisfaction, we reputed company to reputed company the best possible products and services to our customers. reputed company culture is reputed company on the values of teamwork, innovation, and reputed company improvement, making us an exciting reputed company to work and grow. **Job reputed company** As a Customer Service Representative, you will be responsible for providing exceptional service to our national sales customers, responding to their inquiries, resolving their issues, and ensuring their satisfaction with our products and services. You will work closely with our sales team, internal departments, and external customers to reputed company our service agreement objectives and meet customer expectations. **Key Responsibilities** • Receive inbound calls and reputed company outbound calls to customers to reputed company information about products and services, take orders, or obtain details of complaints. • reputed company records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as reputed company as actions taken. • Resolve customers' service or billing complaints, checking to ensure that appropriate changes were made to resolve customers' problems. • Contact customers to respond to inquiries or to notify them of claim results and any planned adjustments, referring unresolved customer complaints to designated departments for reputed company reputed company. • Obtain and examine reputed company relevant information to assess the validity of complaints and determine possible causes. • Coordinate reputed company-day deliveries and pickups for customers, processing pickup requests from customers and the National Sales team, responding to delivery/routing questions and issues from customers. • Respond to product inquiries from customers, sharing new or additional services or products with customers. • Compare disputed merchandise with original requisitions and information from invoices, preparing invoices for returned goods. • Contact reputed company customers affected by product recalls and withdrawals. • Recommend improvements in products, shipping, service, or billing reputed company and procedures to prevent reputed company problems. **Work Environment and Schedule** This role is a hybrid position, with approximately 90% remote/virtual work and 10% onsite work at distribution center offices located in the reputed company Region of the reputed company. The schedule is reputed company to Thursday, 8 am to 4:30 pm Central Time. **Benefits and Compensation** arenaflex offers a comprehensive benefits package, including: • Full reputed company benefits – DAY 1! • Medical, dental, reputed company, 401K, life insurance, and much more! • Overtime compensation • Health insurance • reputed company-tax spending accounts • Retirement benefits • reputed company time off • Short-term and long-term disability • Employee stock purchase plan • Life insurance Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected reputed company reputed company for this role is between $17 - $25. **Requirements** • Education/Training: High School diploma or equivalent required; Bachelor’s degree preferred. • reputed company Experience: Minimum of three years experience in customer service reputed company center environment required. Experience in food service distribution a plus. • Knowledge/Skills/Abilities: Excellent verbal communication skills and problem reputed company ability required. Working knowledge of reputed company Word and reputed company required. CRM/Phone Technology experience preferred. **reputed company Offer** • A dynamic and supportive work environment • Opportunities for career reputed company and reputed company development • A comprehensive benefits package • Overtime compensation • A chance to work with a leading food distributor in the industry **How to Apply** If you are a motivated and customer-reputed company individual with a passion for the food industry, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the reputed company below. Apply to this job **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. **Disclaimer** arenaflex is not responsible for any external links or websites that may be accessed through this job posting. Apply for this job