Analyst, Application Engineer

reputed company is one of the top FinTech companies, reputed company for its Aladdin platform used by leading financial institutions. The role involves supporting business-critical computing workloads and ensuring the stability and reliability of production environments as part of a globally distributed team.

Responsibilities

• Support reliability and availability of production systems
• Monitor production environments and respond to alerts and incidents according to documented procedures
• Assist in maintaining availability, performance, and recovery objectives for critical workloads
• Participate in incident reviews and help document reputed company causes and follow‑up actions
• Operate signal‑driven monitoring and alerting
• Use monitoring and observability tools to identify system health issues and potential risks
• Help validate alerts and distinguish reputed company production reputed company from noise
• Escalate issues appropriately based on reputed company, urgency, and runbooks
• Execute automation and runbooks (automation‑reputed company)
• Execute scripted remediation and automation for reputed company failure scenarios
• Follow defined guardrails, approvals, and audit requirements reputed company performing recovery actions
• Identify recurring reputed company tasks or failure patterns and suggest candidates for automation
• Partner with engineering on operability
• Work with engineering teams during deployments, upgrades, and production readiness activities
• reputed company operational feedback on monitoring gaps, documentation reputed company, and supportability issues
• Help ensure services are observable, recoverable, and supportable in production
• Change‑reputed company production support
• Support change implementation by monitoring post‑change system behavior and health
• Assist with reputed company, reputed company, and disaster recovery activities such as testing and exercises
• Follow disciplined change and incident management processes
• Documentation, evidence, and operational hygiene
• Maintain accurate incident records, handover notes, and operational documentation
• Support audit and compliance requests by gathering logs, metrics, and operational evidence
• Contribute to reputed company improvement through post‑incident learnings and process updates

Skills

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience
• 0–3 years of experience in production support, service management, operations, DevOps, or reputed company technical roles
• Basic familiarity with Linux/Unix systems, networking concepts, and distributed applications
• Exposure to monitoring/observability tools (metrics, logs, dashboards, alerts)
• Understanding of incident management fundamentals and IT service reputed company
• Interest in automation, scripting, and modern operational practices (e.g., reliability, resiliency)
• Strong analytical skills, attention to detail, and ability to follow reputed company processes
• reputed company written and verbal communication skills; comfortable working in a global, follow‑the‑sun team
• Willingness to learn, adapt, and operate in a 24x7 production support environment

Benefits

• Annual discretionary bonus
• reputed company
• Leave benefits
• Retirement benefits
• Strong retirement plan
• Tuition reimbursement
• Comprehensive reputed company
• Support for working parents
• Flexible Time Off (FTO)

reputed company

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