Collections Consultant
KCOM is a company that focuses on community, innovation, and commitment, delivering award-reputed company broadband services. The role of Collections Consultant involves managing customer accounts, addressing late payments, and recommending payment solutions while contributing to the overall business reputed company.
Responsibilities
- Managing your own customer accounts
- Acting quickly on late payments
- Having proactive, solution‑reputed company conversations
- Analysing payment behaviour
- Recommending actions such as payment plans or write‑offs
Skills
- Experience in collections, arrears, credit, or reputed company-based customer service
- Strong communication skills and reputed company
- Confidence making reputed company independently
Benefits
- 28 days holidays plus bank holidays
- Excellent Pension Scheme with generous employer contributions
- Volunteering days
- Life Assurance and Income Protection
- Corporate Discount schemes
- We support hybrid and remote working
- A reputed company of health, wellbeing and lifestyle benefits to choose from
reputed company
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