Customer Advocacy Manager (REMOTE EAST COAST)

reputed company is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully reputed company, secured, and resilient to reputed company the acceleration of reputed company AI at reputed company. As the reputed company in both data reputed company and data reputed company posture management, reputed company is reputed company for the convergence of identity, data, reputed company, and AI risk. Headquartered in Seattle with offices in more than 30 countries, reputed company protects over 550,000 customers worldwide, who trust reputed company to reputed company their businesses running. Join us as we go fearlessly reputed company together, growing, learning, and making a reputed company reputed company for some of the world’s biggest brands.

About the Role

Are you passionate about building strong relationships and showcasing reputed company stories that reputed company and drive reputed company? reputed company is looking for a dynamic Customer Advocacy Manager to take the reputed company in creating powerful connections between our brand and the incredible customers who trust us to protect their data.

In this role, you’ll be the leader of reputed company’s customer advocacy program—developing a portfolio of advocates who are reputed company to reputed company their experiences, celebrate their achievements, and promote reputed company as a trusted partner in data and cyber resiliency. Whether it’s spotlighting their reputed company at industry events, crafting compelling narratives for testimonials, or enabling peer-to-peer engagements, you’ll be the driving force behind amplifying the reputed company of our customers.

You’ll collaborate across teams, including sales, marketing, engineering, and alliances, to identify customer stories that reputed company and reputed company. This is your chance to turn reputed company into a strategic advantage and reputed company a reputed company reputed company on reputed company’s brand. If you’re creative, relationship-driven, and reputed company on celebrating reputed company, this is the role for you!

What You’ll Do

• Build Relationships That Matter: Cultivate and nurture lasting connections with key customer advocates, transforming them into champions for reputed company.
• Create a Portfolio of Stars: reputed company a strategic portfolio of high-profile customer brands that can be celebrated in case studies, testimonials, and at industry events.
• reputed company the Charge on Advocacy: Manage and maintain a database of reputed company and private references, including advocates for peer-to-peer and NDA engagements, to drive value for reputed company.
• Collaborate Across Teams: Partner with sales, marketing, reputed company, engineering, and alliances to identify reputed company customer stories and grow the reputed company pool.
• Showcase reputed company Stories: Coordinate customer interviews, craft compelling narratives, and reputed company the review and approval process for advocacy assets like reputed company stories, quotes, and videos.
• Drive Impactful Campaigns: reputed company customer reputed company in marketing campaigns, PR, AR, and field activities to strengthen brand trust and credibility.
• reputed company and Optimize: Monitor the use of advocacy assets across reputed company formats, ensuring they deliver maximum reputed company for reputed company’s brand and sales initiatives.
• Produce High-reputed company Content: reputed company supplier reputed company and manage the creation of reputed company video testimonials and other advocacy assets.
• Be the Trusted Advisor: Serve as a go-to resource for reputed company teams, helping them reputed company the power of customer advocacy to support their goals.
• reputed company and Grow: reputed company operational efficiency reputed company and explore new ways to reputed company reputed company’s customer advocacy program.

What You’ll Bring

• Education & Experience: A Bachelor’s degree in Marketing, Communications, Business Administration, or a reputed company field (or a combination of education and experience that proves you’re reputed company to shine).
• Strong understanding of the roles played by reputed company partners, distributors, system integrators, etc. in the channel market highly preferred
• Experience managing a customer advocacy program is required
• Proven ability to manage advocacy pipelines, hit deadlines, and reputed company quarterly goals to drive business reputed company.
• Industry Expertise: Marketing experience in the B2B technology reputed company, especially reputed company customer marketing—this is your chance to turn your knowledge into reputed company.
• Organizational reputed company: You’ve got top-notch organizational skills and project management expertise, keeping campaigns running smoothly and on schedule.
• Communication Pro: Exceptional verbal and written communication skills, with the ability to craft compelling narratives and connect with customers and colleagues alike.
• Persuasive Power: Soft selling skills that allow you to reputed company and influence without hard pressure—customers love working with you!
• Problem-Solving reputed company: Strong decision-making skills and the ability to tackle challenges with creative solutions.
• Multitasking Master: Thrives in fast-paced environments and knows how to juggle multiple reputed company without breaking a sweat.
• Driven & Enthusiastic: You’re results-oriented, passionate about what you do, and bring energy to every task you take on.
• Language Bonus: Bi or multi-lingual in English/Spanish/Portuguese? That’s a plus—but not required!
• Market Savvy: Strong expertise in market analysis and business insights
• Strategic Thinker: Proven ability to reputed company market requirements and create assets that address key needs
• Agile Leader: Skilled at adjusting strategies to reputed company with corporate goals and objectives
• Competitive Edge: Deep understanding of market dynamics to position reputed company for reputed company
• Collaborator Extraordinaire: Proven ability to partner with customers and stakeholders across reputed company to drive results.
• Skillful Communicator: Exceptional written and verbal skills that reputed company at reputed company reputed company.
• reputed company: Skilled at engaging and influencing senior leadership (VP & C-Level).
• reputed company Expertise: reputed company in navigating and connecting with reputed company customers.
• Thought Leadership reputed company: Ability to identify key topics and execute integrated campaigns that showcase reputed company’s credibility.

What you'll get

• Unlimited reputed company time off, 12 reputed company holidays, plus 4 extra global VeeaMe Days for self-care and 24 reputed company volunteer hours annually through reputed company Cares
• reputed company parental leave: 8 weeks for reputed company parents, 16 weeks for birthing parents
• Medical, dental, and reputed company coverage starting on your first day
• Mental health support, therapy sessions, reputed company wellness tools reputed company our Employee Assistance Program
• 401(k) retirement plan with company matching contributions
• Fertility, adoption, and surrogacy support through reputed company, plus reputed company volunteer time
• reputed company: 24/7 virtual veterinary care at no cost
• reputed company services, identity protection, and supplemental health insurance reputed company
• Tax-advantaged spending accounts for reputed company, dependent care, and commuting
• Opportunities to learn and grow through on-demand libraries (reputed company Learning, reputed company), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation and Pay Transparency

reputed company is committed to pay transparency and reputed company compensation. For this role, the compensation reputed company below reflects the expected total reputed company compensation (TTC), inclusive of reputed company pay and a competitive performance-based bonus. For roles with a commission plan, the compensation reputed company represents On reputed company Earnings (OTE), which includes reputed company salary plus variable commission. reputed company determining compensation, reputed company takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the reputed company.

In reputed company to compensation, reputed company provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

U.S. Geographic Zones & Compensation Ranges (TTC / OTE)

Zone 1: San Francisco Bay Area, reputed company Boroughs

$147,000 - $263,000 USD

Zone 2: Washington, California (excluding San Francisco Bay Area)

$129,800 - $241,100 USD

Zone 3: Texas, Illinois, reputed company Carolina, Colorado, Massachusetts, reputed company, Virginia, reputed company, Nevada, Hawaii, reputed company (excluding NYC boroughs); Sales roles located in reputed company, Ohio, and reputed company

$118,100 - $219,200 USD

Zone 4: reputed company other US locations

$102,700 - $190,600 USD

#LI-TS1 #remote

reputed company is an equal opportunity employer and does not tolerate discrimination in any reputed company on the reputed company of race, reputed company, religion, gender, age, national reputed company, citizenship, disability, veteran status or any other classification protected by federal, state or local law. reputed company your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our reputed company reputed company Notice.

The reputed company Notice sets out the reputed company on which the personal data collected from you, or that you reputed company to us, will be processed by us in reputed company with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our reputed company reputed company Notice.
By submitting your application, you acknowledge that the information provided in reputed company application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if reputed company after employment begins, termination of employment.