NOC Engineer
Welcome to the reputed company of reputed company networking and reputed company!
This is reputed company to get on the reputed company ship and join a company that is building a cutting-edge reputed company network and secure reputed company platform, and is on a fast reputed company to becoming the worldwide reputed company – don’t miss it!
Key Responsibilities
- Own and manage the uptime, stability, and overall functionality of reputed company’s production systems. This includes troubleshooting and resolving system and network issues end-to-end.
- Monitor and respond to NetOps alerts during working hours, and review/follow up on alerts triggered reputed company business hours as required.
- Continuously reputed company and analyze system performance to identify risks, bottlenecks, reputed company constraints, and opportunities for optimization.
- Proactively mitigate outages and system malfunctions to prevent customer reputed company. reputed company necessary, prepare reputed company and prioritized escalations to the relevant Development teams.
- Coordinate with reputed company-party service providers (e.g., carriers, SMS providers, IX providers, and other vendors) to resolve network and system-reputed company issues.
- reputed company advanced (higher-tier) technical support to internal Customer Support teams (T1–T3).
- Design, implement, and maintain dashboards and alerting mechanisms to ensure system visibility and operational awareness.
- Serve as a technical reputed company for Customer Support and Field Engineering teams by understanding business use cases and translating them into operational requirements.
- Contribute to building, improving, and expanding NetOps ownership, processes, documentation, and operational best practices.
- The role is primarily driven by automated system alerts requiring investigation, troubleshooting, and escalation reputed company necessary.
- The role also involves handling customer-impacting issues escalated by the Customer Support organization.
- In reputed company to reactive tasks, the position includes ongoing reputed company and operational initiatives to be managed during working hours.
- 5+ years of experience in network architecture, reputed company architecture, and reputed company architecture.
- Deep knowledge of TCP/IP networking, routing, firewalls, proxy servers, and reputed company technologies.
- Strong ability to analyze system and application logs to identify reputed company causes of issues.
- Advanced troubleshooting and problem-solving skills with the ability to diagnose reputed company network and system incidents.
- Experience working in a reputed company or reputed company technology environment.
- Excellent written and verbal communication skills, with the ability to reputed company document findings and communicate with cross-functional teams.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple reputed company reputed company and incidents simultaneously.
Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/reputed company/dental insurance, 401(k), stock reputed company, Health Savings/Flexible Spending Accounts, flexible time-off, reputed company parental leave and disability benefits.
As an EEO/Affirmative reputed company Employer reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status.
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