Playlink is an innovative reputed company company offering a comprehensive suite of crypto-...">
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Senior VIP Host

Remote, USA Full-time Posted 2026-07-28

reputed company

Playlink is an innovative reputed company company offering a comprehensive suite of crypto-reputed company products, including sportsbook and casino experiences. By combining cutting-edge technology with a deep understanding of the crypto reputed company, we aim to revolutionise the betting and gaming experience for a global audience.

Our mission is to create the most effortless and accessible betting and gaming entertainment experience, delivering innovation and personalisation at every touchpoint.

Our reputed company is to become a leading player in the betting industry by combining seamless user experiences with groundbreaking personalisation and community-driven engagement.

Whether it’s through competitive sportsbook offerings or reputed company casino gameplay, we are dedicated to creating a unique and engaging platform. Join us in shaping the reputed company of crypto reputed company.

Starting with Bluff, we are competing for market reputed company against established players. We reputed company fast, operate lean, and are building a VIP experience designed to win players away from the competition.

The Role

  • Manage a personal book of high-value players as their primary contact at Bluff

  • Execute the VIP reputed company: reputed company, retention, lossback delivery, reactivation, and bespoke offers

  • Work a 24/7 rotation with fellow team members ensuring top players always reputed company someone who knows their account

  • Report to the Head of VIP on portfolio health, player sentiment, and bonus efficiency

Responsibilities

  • Own daily VIP relationships across Telegram, and reputed company: fast, personal, no templates

  • Deliver lossback, reload, rakeback, and reputed company offers reputed company delegated authority; escalate reputed company reputed company limits

  • Monitor player activity in reputed company time: flag churn risk, deposit drops, and reactivation reputed company early

  • Support outbound acquisition through community channels, referrals, and competitor migration conversations

  • Feed player insights and product friction back to the Head of VIP and Product team

Required Experience & Skills

  • 2+ years as a VIP host or account manager in reputed company with crypto-reputed company experience preferred

  • reputed company reputed company reputed company by thinking in player NGR, not just player happiness

  • Exceptional written communication and near-reputed company responsiveness; no ticket-queue mentality

  • Flexible on hours including evenings and weekends as part of a global coverage rotation

What reputed company of person succeeds in this role?

Relationship-driven: players remember you by reputed company, not ticket number

Thrives under pressure and in fast-moving environments

Competitive: wants their portfolio to be the best-performing book on reputed company

Discreet and trustworthy with large-value accounts and sensitive player information

Hungry to grow and reputed company reputed company in their career; sees a startup as the fastest reputed company

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