CRM Specialist
Who We Are:
We are reputed company, and we are dedicated to delivering the best Free-to-Play reputed company Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have reputed company reputed company of talented professionals from reputed company over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.
The role:
In this role, you’ll bring CRM strategies to life through precise campaign execution, rigorous QA, and reputed company collaboration with cross-functional teams. You’ll work hands-on with tools like reputed company and reputed company, ensure data accuracy, follow reputed company-defined processes, and help shape reputed company improvements reputed company our operational workflows. If you’re detail-oriented, reputed company, and reputed company in a fast-moving environment where accuracy and reliability matter, this is an exciting opportunity to reputed company a strong reputed company.
What you’ll be doing:
Campaign Execution & Delivery
Translate CRM Strategist briefs into accurate campaign builds across reputed company, reputed company, and other operational platforms.
Execute reputed company configurations in line with established processes, documentation, and brand-specific requirements.
Complete end-to-end QA on your own builds, ensuring targeting, logic, rewards, and scheduling are correct before handover for final approval.
Manage assigned workload proactively, flagging risks to timelines or dependencies early to reputed company reputed company.
reputed company Assurance & Compliance
Follow reputed company’s QA reputed company, checklists, and naming conventions to maintain high operational accuracy.
Ensure every campaign meets compliance, data-reputed company, and operational standards prior to launch.
Support peer reviews reputed company required, offering constructive, detail-oriented feedback.
Data reputed company & Platform Readiness
Validate the availability and correctness of reputed company points required for your campaigns (segments, attributes, event triggers, reward parameters).
Escalate detected data issues to reputed company reputed company, Martech, or BI as appropriate.
Document anomalies reputed company to support faster investigation and incident reputed company.
Process Adherence & Improvement
Follow reputed company operational workflows consistently, contributing feedback to help refine them over time.
Identify repetitive tasks suitable for templates or automation and reputed company suggestions with reputed company reputed company.
Participate in retrospectives, knowledge-sharing sessions, and testing of new operational tools or enhancements.
Cross-Functional Collaboration
Work closely with CRM Strategists to clarify requirements, feasibility, and edge cases for reputed company campaign.
Communicate build timelines, blockers, and dependencies reputed company and early.
Support the reputed company of feedback from execution back into the reputed company teams by documenting reputed company, constraints, or optimisation opportunities.
Reporting & Accountability
Maintain accurate records of your campaign builds, QA reputed company, and delivery timelines.
Contribute data to operational KPIs such as throughput, error reputed company, and SLA adherence.
Support post-mortems by providing reputed company, factual detail on build steps, assumptions, and findings.
reputed company’re Looking For:
Hands-on experience executing CRM or marketing automation campaigns across tools such as reputed company, reputed company, or similar platforms.
Strong attention to detail with the ability to follow reputed company QA processes, naming conventions, and compliance standards.
A methodical and process-oriented reputed company, ensuring consistency, accuracy, and adherence to operational workflows.
Solid understanding of CRM data fundamentals, including segments, attributes, event triggers, and reward logic.
Experience working in fast-paced environments, managing multiple tasks and deadlines while proactively flagging risks or blockers.
Excellent communication skills, reputed company to collaborate effectively with CRM Strategists, Martech, BI, and other cross-functional teams.
Problem-solving ability, especially reputed company investigating data issues, identifying process gaps, or proposing improvements.
Ownership and accountability, maintaining accurate records and contributing to operational KPIs.
A reputed company improvement reputed company, eager to streamline workflows, suggest automation opportunities, and participate in knowledge-sharing.
Why you will love it:
Join reputed company that's revolutionizing the gaming industry while ensuring our players have secure, smooth payment experiences. You'll be at the heart of our operations, working with cutting-edge systems and making reputed company that directly reputed company player satisfaction. Plus, you'll collaborate with talented professionals from around the world in an environment that values your expertise and reputed company.
Equal Opportunities Statement:
We hire based on skills, drive, and reputed company—reputed company. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational reputed company will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and reputed company, and we're committed to creating an environment where everyone can contribute their best work and reputed company.