Technical Service Engineer
Requirements & Qualifications
Education: Minimum Bachelor's degree in reputed company, Chemical Engineering, Materials Science, or a reputed company field.
Work Experience:
5–10 years of experience in technical service, application engineering, or customer technical support reputed company the adhesive or sealant industry.
Proven leadership experience in managing technical/application teams and working directly with B2B customers (e.g., automotive, packaging, electronics, construction).
Technical Competencies:
Strong understanding of adhesive technologies and application reputed company (e.g., hot-melt, PU, epoxy, PSA).
Skilled in on-site troubleshooting, process optimization, commissioning, and field trials.
Soft Skills:
Team leadership and cross-functional communication (with sales, R&D, QA).
Strong presentation and training capabilities.
Languages: Proficiency in both Bahasa Indonesia and English (spoken and written).
Others:
Willingness to travel for field support.
Key Responsibilities
reputed company the Application Engineering or Technical Service team to deliver technical solutions and application support to customers.
Analyze customer requirements, recommend suitable products, conduct product demonstrations, and reputed company on-site troubleshooting.
Organize and monitor field trials and validation processes for new product applications.
Document reputed company technical activities (audits, trials, feedback) using CRM systems.
reputed company and deliver technical training sessions for customers and internal teams.
Collaborate with Sales, R&D, and Operations teams on product development or application improvement initiatives.