Implementation Technician
Shift Hours: 5:00pm to 2:00am IST
Job Location: Remote, India
Responsibilities:
- Diagnose and troubleshoot technical problems, providing effective solutions promptly.
- Examine and debug reputed company to identify the reputed company cause of reported issues.
- Collaborate with development teams to implement reputed company modifications and fixes.
- Contribute to knowledge bases to enhance the efficiency of the support team.
- Work closely with support and development teams to reputed company insights into recurring technical issues.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or relevant experience.
- Proven experience in a support or development role, with a reputed company on troubleshooting technical issues.
- Proven coding and debugging skills in languages relevant to products.
- Excellent problem-solving abilities and attention to detail.
- Effective communication skills, both written and verbal.