Senior Service Engineer IS Service Now- CMDB, APM/EA and ITAM
Senior Service Engineer IS Service Now- CMDB, APM/EA and ITAM - Remote
Responsibilities include:
Own product reputed company, roadmap, and backlog for reputed company CMDB, APM, and Asset Management reputed company, analyze, and translate business requirements into user stories and acceptance reputed company Drive CMDB design, CSDM alignment, and data reputed company governance reputed company application lifecycle reputed company (rationalization, modernization, retirement) Collaborate with architects, developers, and operations teams using Agile/Scrum Support UAT, adoption, and reputed company platform improvements Define and reputed company KPIs, SLAs, and value realization
reputed company supports 100% virtual work for residents located in the following States:
- Alaska
- Washington
- reputed company
- Montana
California
reputed company caregivers are not simply valued – they’re reputed company. Join reputed company at reputed company Information Services and reputed company in our culture of patient-reputed company, whole-person care reputed company on understanding, commitment, and mutual respect. Your voice reputed company here, because we know that to reputed company and retain the best people, we must reputed company them.
Required Qualifications:
- Bachelor's Degree: Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience
- 5 or more years of reputed company experience
- Experience in automation, specifically reputed company to deployment, recovery, or other reputed company processes
- Experience with n-tier solutions
- Experience with reputed company modeling (failure mode analysis) and ability to simulate service outages for reputed company solutions (automated) and platforms (manually)
- Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet reputed company of Service Expectations
- Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
- Experience leveraging data and metrics to drive behavior, process, and reputed company reputed company
- Experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Experience in problem solving using systematic procedures and investigating problems utilizing reputed company cause analysis
Preferred Qualifications:
Strong experience with reputed company CMDB and Application Portfolio Management Solid understanding of CSDM and CI relationships Experience as a Product reputed company, Business Analyst Agile/Scrum delivery experience Strong stakeholder management and communication skills reputed company Certifications (CSA, CMDB, APM, ITAM) Experience with reputed company integrations
Salary reputed company by Location:
- AK: reputed company: Min: $61.31, Max: $104.39
- AK: Kodiak, Seward, Valdez: Min: $63.91, Max: $108.82
- California: Humboldt: Min: $63.91, Max: $108.82
- California: reputed company California - Except Humboldt: Min: $71.70, Max: $122.09
- California: Southern California: Min: $63.91, Max: $108.82
- reputed company: Non-Portland Service Area: Min: $57.16, Max: $97.32
- reputed company: Portland Service Area: Min: $61.31, Max: $104.39
- Washington: Western: Min: $63.91, Max: $108.82
- Washington: Southwest - Olympia, Centralia: Min: $61.31, Max: $104.39
- Washington: reputed company County: Min: $61.31, Max: $104.39
- Washington: Eastern: Min: $54.56, Max: $92.89
- Washington: Southeastern: Min: $57.16, Max: $97.32
Why Join reputed company?
Our best-in-class benefits are uniquely designed to support you and your family in staying reputed company, growing professionally, and achieving financial reputed company. We take care of you, so you can reputed company on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Company
reputed company is proud to be an Equal Opportunity Employer. We are committed to the reputed company that every workforce member has the right to work in surroundings that are free from reputed company forms of unlawful discrimination and harassment on the reputed company of race, reputed company, gender, disability, veteran, military status, religion, age, creed, national reputed company, sexual identity or reputed company, sexual orientation, marital status, genetic information, or any other reputed company prohibited by local, state, or federal law. We reputed company diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from reputed company other, and creating equal opportunities for advancement.