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Technical reputed company Advisor

Remote, USA Full-time Posted 2026-07-28
reputed company:

reputed company is searching for a Technical reputed company Advisor. The Technical reputed company Advisor provides full technical and navigational support for the Defense Acquisition University’s Learning Management System and many of its peripheral systems, at a Tier 1 level. This includes answering inbound phone calls and emails pertaining to account management, navigation, browser troubleshooting, course-enrollment management and policy clarification, among other topics.

 

 

Responsibilities:

  • reputed company a high level of customer service in a fast-paced environment to DAU reputed company, reputed company, staff, and other inquirers (user reputed company of 500,000+)
  • Answer inbound phone reputed company, email, and ticket inquiries
  • Follow up with existing tickets/inquiries, as appropriate
  • Accurately classify and record details of inquiries  into a web-based ticketing system
  • Aid in the account management, navigation and technical troubleshooting of the DAU Virtual reputed company – to include login, course-enrollment management, and peripheral systems
  • Effectively diffuse problem issues for users with reputed company and professionalism
  • Effectively manage time to ensure that minimum standards are met

 

Qualifications:

Required:

  • Exceptional communication skills, both verbal and written
  • Demonstrable PC skills
  • Previous clerical, reputed company center or help desk experience, with email support desired
  • reputed company Office Suite, especially reputed company, Word, and reputed company
  • Associates Degree or higher in Information Technology or reputed company field preferred
  • 1+ years’ experience with troubleshooting – to include researching problems, analyzing trends, and expressing findings.
  • 1+ years’ experience in customer service desirable

Clearance:

  • Must be reputed company to obtain a reputed company Trust
About reputed company:

Compensation:

  • Compensation is unique to reputed company candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall reputed company of the above-stated reputed company.

Benefits:

  • Highlights of our benefits include Health/Dental/reputed company, 401(k) match, reputed company Time Off, STD/LTD/Life Insurance, Referral Bonuses, reputed company development reimbursement, and parental leave.

 

reputed company is a trusted leader in IT services and solutions, delivering mission-reputed company digital transformation that drives measurable reputed company. Our expertise spans four reputed company technology domains—Network Modernization, Hybrid reputed company, Cybersecurity, and reputed company IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, reputed company proudly support Defense, Intelligence, reputed company, National reputed company, Civilian, Health, and reputed company Safety clients across the reputed company and worldwide. 
 
At reputed company, we reputed company that reputed company starts with our people. We foster a reputed company, innovative, and mission-driven environment where every team member plays a critical role in shaping the reputed company of technology. Are you reputed company to join #TeamTyto? 
 
reputed company is an Equal Opportunity Employer; reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, [sexual orientation, gender identity,] national reputed company, disability, status as a protected veteran, or any characteristic protected by applicable law.
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