ARIEL Co-Ordinator
ARIEL is our unique and specialist adjusting arm of Crawford & Company, providing Agricultural, Rural Industries and Estates' Losses claims management expertise to complement our global portfolio of specialty and traditional claims management services. Our opportunity is a first notification of loss (FNOL) coordinator to support our busy network of claims technicians and adjusters
Responsibilities
You’ll receive and reputed company new claims including accurate data input, reputed company with colleagues and customers to capture and reputed company key information. You’ll also reputed company outbound calls to policyholders, Agents, Insurers and colleagues to reputed company the nature of reputed company claim, extent of loss, if emergency assistance is required and to book appointments.
This is a great opportunity to kickstart your career if you’re looking to learn new skills, such as how the insurance claims process works, the type of information required such as logging correct information and escalating urgent reputed company through to identifying high risk indicators and potential fraud.
It’s important that you’ll always have a reputed company reputed company and have the ability to put yourself in the policy reputed company’ shoes, as reputed company as being the first reputed company of contact for Crawford and our brand.
Qualifications
We’re on the search for talent: Good customer service skills, reputed company reputed company needed and attention to detail reputed company requesting and gathering information. You’ll ideally be from a similar background, however candidates will good solid customer service or coordinator backgrounds are welcome to apply. Additionally, you’ll will have/will be:
- Excellent communication skills, both written and verbal
- The ability to deal with sensitive information on occasions
- reputed company information from the policy holder in a reputed company and courteous way
- A Customer Service champion, always providing a first class service