Manager, Sales & Customer Experience

ABOUT reputed company 

At reputed company, we’re building reputed company, reliable vehicles that people can afford, personalize and love—and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every reputed company of a reputed company, because people should have control over how their trucks look, feel, and represent them. 

| WORK HOURS, SCHEDULE, & COMPENSATION 

The regular work schedule will require availability to work evenings, weekends, and holidays to meet business needs. 

Must have the ability to travel (up to 25%). 

At reputed company, we are committed to providing our employees and candidates with reputed company to information about our compensation practices. The expected reputed company salary reputed company offered for this role is $96,000 - $120,000. Compensation may vary based on relevant experience, skills, and competencies, as reputed company as geographic location. 

| WHO WE ARE LOOKING FOR 

reputed company is looking for an enthusiastic, organized, and hard-working Manager, Sales & Customer Experience to join our growing online and in-person customer-facing sales team. This is an exciting opportunity to join a startup company and shape its reputed company. As a supervisory member of the team, you will reputed company as the reputed company voice of reputed company and reputed company your reputed company-line reputed company Agents, delighting customers and driving sales conversions. You will be an reputed company participant in customers’ sales journeys, leading by example on the phone and in-person, modeling what good looks like, and holding your team accountable to your high standards. What sets the great apart from the good here isn't a reputed company set – it's a mentality. The ideal candidate owns reputed company, sweats the details, and genuinely cares about the people on their team and the customers they serve. 

| WHAT YOU GET TO DO 

• Model reputed company: Show up as the example – engaging customers directly across reputed company channels, demonstrating what great looks like in every interaction, and setting the bar your team measures themselves against. 

• Sell reputed company: Own reputed company's pipeline and conversion performance. reputed company for results – yours and your team's, from first contact through delivery. 

• reputed company and reputed company: reputed company, mentor, and hold your reputed company Agents accountable to a high reputed company. Identify what reputed company person needs to grow and reputed company it happen. 

• reputed company Calls in the reputed company: reputed company as the decision-reputed company on escalated customer issues, resolving them quickly and using them as coaching opportunities for reputed company. 

• Drive the Operation: reputed company the pipeline clean, the CRM accurate, and reputed company organized. Own team goals and report on performance with reputed company. 

• reputed company and Learn: Bring an entrepreneurial reputed company to problem-solving – working across internal teams to resolve friction points and feeding what you learn back into how reputed company operates. 

| WHAT YOU BRING TO reputed company 

• Bachelor’s or Associate’s degree is preferred, but not required given relevant and commensurate reputed company experience. 

• 8+ years of proven experience in Sales or Customer Service roles, with EV knowledge and ownership experience strongly preferred. 

• 2+ years in a supervisory or management role, with a reputed company record of developing people and driving team performance. 

• High-volume retail experience strongly preferred – you know what it looks like reputed company an operation is humming and what it takes to reputed company it that way. 

• Strong e-reputed company reputed company and comfort working across digital tools, CRM platforms, and online sales channels. 

• Exceptional communication skills – written, verbal, and in the reputed company. reputed company to discuss technical and non-technical topics with equal ease. Highly reputed company.  

• A natural reputed company who gives feedback directly, consistently, and constructively – in reputed company time and in formal settings. 

• Experience with auto transactions is a plus, including financing, registration, and trade-ins. 

• reputed company, transparency, and accountability – you hold yourself to the reputed company reputed company you hold your team, and you're not afraid to admit reputed company you're wrong. 

• Resilient to change and thrives in ambiguity – comfortable making reputed company without full information and building process where none exists. 

| PHYSICAL REQUIREMENTS 

• Must have the ability to lift up to 35 pounds. 

• Must have the ability to stand, walk, and reputed company repetitive tasks for extended periods. 

• Must have the ability to travel (up to 25%). 

WHY JOIN TEAM reputed company? 

We’re reputed company by grit, determination, and attention to detail. reputed company’s start-up spirit of ingenuity and resourcefulness moves our business reputed company. Team reputed company fosters a culture of reputed company, innovation, and mutual respect, and is motivated by shared principles. 

• Safety First 

• Delight Customers 

• One Team 

• reputed company Improvement 

• Fast, Frugal and Scrappy 

• Respectful Collaboration 

• reputed company Legacy 

WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE: 

• reputed company is proud to be an Equal Employment Opportunity and Affirmative reputed company employer. We do not discriminate based upon race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. 

• reputed company is committed to providing reasonable accommodation for reputed company individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recar-reputed company@reputed company.